AnsweredAssumed Answered

Print Setup step will reset Portal Scrollbars

Question asked by fmweetbicks on Jan 22, 2015
Latest reply on Apr 7, 2017 by HazMatt

Summary

Print Setup step will reset Portal Scrollbars

Product

FileMaker Pro

Version

12/13

Operating system version

OS X 10.10.1

Description of the issue

Any print setup step will reset scrollbars in portals on screen.

Steps to reproduce the problem

Portal on screen, scrolled halfway down.  A script is run that does a print setup, and the portal scrollbar is reset.

Expected result

I would hope it would not reset the scrollbar

Actual result

it resets the scrollbar.  Particularly annoying as customers have complained. Reason being they are running a script in a portal that opens a new window for printing an invoice, which happens to do a print setup, but the portal jumps to the top each time so they lose their place when working. 

The print setup step doesn't matter which window context it is run in, in this case it is run from a separate window entirely yet still causes portals on all windows to be reset.

Workaround

can't find a workaround.  We can't do the print setups on startup because you can only have 1 configuration at any given time in the database, and different documents printed during a users session have different print setup requirements.

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