14 Replies Latest reply on Jan 13, 2015 6:59 AM by TSGal

    Printer, will not print to Oki printer



      Printer, will not print to Oki printer


      FileMaker Pro



      Operating system version

      OS X Yosemite (10.10)

      Description of the issue

      Can you please help
      I have been using an Oki Dot Matrix printer using a network card since the last apple update to OS X Yosemite (10.10) I can no longer print to this printer I have tried using USB lead but the same problem, I get this message (rastertoepson quit unexpectedly). I can print to Epson printer.

      I can print to both printers from my MacBook It's only in FileMaker that it will not work

      Many Thanks.

      Steps to reproduce the problem

      rastertoepson quit unexpectedly

      This report will be sent to Apple automatically.

      Process:               rastertoepson [2166]
      Path:                  /usr/libexec/cups/filter/rastertoepson
      Identifier:            rastertoepson
      Version:               408
      Code Type:             X86-64 (Native)
      Parent Process:        cupsd [160]
      Responsible:           cupsd [160]
      User ID:               26

      Date/Time:             2014-11-16 10:38:58.474 +0000
      OS Version:            Mac OS X 10.10 (14A389)
      Report Version:        11
      Anonymous UUID:        D7D4CD1A-7EB2-9A00-D778-454ABAF54F43

      Sleep/Wake UUID:       137DB5BD-C0E8-4E16-9AB3-3A01EE038D44

      Time Awake Since Boot: 69000 seconds
      Time Since Wake:       5500 seconds

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
      Exception Codes:       KERN_INVALID_ADDRESS at 0x00007fd75a800001

      VM Regions Near 0x7fd75a800001:
          MALLOC_SMALL           00007fd759800000-00007fd75a800000 [ 16.0M] rw-/rwx SM=PRV 
          STACK GUARD            00007fff5413c000-00007fff5793c000 [ 56.0M] ---/rwx SM=NUL  stack guard for thread 0

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
      0   rastertoepson                      0x0000000107ac669a 0x107ac4000 + 9882
      1   rastertoepson                      0x0000000107ac696b 0x107ac4000 + 10603
      2   libdyld.dylib                      0x00007fff8fbc15c9 start + 1

      Thread 0 crashed with X86 Thread State (64-bit):
        rax: 0x0000000107ac7144  rbx: 0x0000000000000000  rcx: 0x00007fd75a800001  rdx: 0x00007fd75a7fddb2
        rdi: 0x00007fd759d7d33a  rsi: 0x00000000ffab0037  rbp: 0x00007fff5813a8a0  rsp: 0x00007fff5813a860
         r8: 0x0000000107ac71b0   r9: 0x0000000000000080  r10: 0x0000000000000000  r11: 0x0000000000000206
        r12: 0x00007fff5813a8d8  r13: 0x00007fff5813a8d8  r14: 0x0000000107ac7170  r15: 0x0000000107ac7140
        rip: 0x0000000107ac669a  rfl: 0x0000000000010293  cr2: 0x00007fd75a800001

      Logical CPU:     0
      Error Code:      0x00000006
      Trap Number:     14

      Binary Images:
             0x107ac4000 -        0x107ac6fff  rastertoepson (408) <24AF8B0B-5C23-3B57-9DE0-19EF7DA64B18> /usr/libexec/cups/filter/rastertoepson
             0x107ace000 -        0x107ad3fff  libcupsimage.2.dylib (408) <3525264C-12D4-3990-9034-FA394FC6A166> /usr/lib/libcupsimage.2.dylib
          0x7fff64a46000 -     0x7fff64a7c837  dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
          0x7fff86d3c000 -     0x7fff86d90fff  libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
          0x7fff86d91000 -     0x7fff870bfff7  com.apple.Foundation (6.9 - 1151.16) <18EDD673-A010-3E99-956E-DA594CE1FA80> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
          0x7fff8762a000 -     0x7fff876a7fff  com.apple.CoreServices.OSServices (640.3 - 640.3) <28445162-08E9-3E24-84E4-617CE5FE1367> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
          0x7fff876a8000 -     0x7fff878abff3  com.apple.CFNetwork (720.0.9 - 720.0.9) <78EE1B88-394F-3BB8-93A6-E068990559EC> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
          0x7fff8808e000 -     0x7fff88102ff3  com.apple.securityfoundation (6.0 - 55126) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
          0x7fff88213000 -     0x7fff88546fff  libmecabra.dylib (666) <2CE5540A-D412-3D53-9E11-86C24D61713B> /usr/lib/libmecabra.dylib
          0x7fff885cc000 -     0x7fff885ceff7  libsystem_sandbox.dylib (358.1.1) /usr/lib/system/libsystem_sandbox.dylib
          0x7fff88e64000 -     0x7fff88e6cfff  libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib
          0x7fff88e6d000 -     0x7fff88edcfff  com.apple.SearchKit (1.4.0 - 1.4.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
          0x7fff88f84000 -     0x7fff8931afff  com.apple.CoreFoundation (6.9 - 1151.16) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff897ba000 -     0x7fff89830fe7  libcorecrypto.dylib (233.1.2) /usr/lib/system/libcorecrypto.dylib
          0x7fff8997a000 -     0x7fff8997fff7  libunwind.dylib (35.3) /usr/lib/system/libunwind.dylib
          0x7fff89ace000 -     0x7fff89ad2fff  libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib
          0x7fff89adf000 -     0x7fff89b17ffb  libsystem_network.dylib (411) /usr/lib/system/libsystem_network.dylib
          0x7fff89b88000 -     0x7fff89c26fff  com.apple.Metadata (10.7.0 - 916) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
          0x7fff89dcf000 -     0x7fff89dd6fff  com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
          0x7fff8a297000 -     0x7fff8a2bffff  libxpc.dylib (559.1.22) <9437C02E-A07B-38C8-91CB-299FAA63083D> /usr/lib/system/libxpc.dylib
          0x7fff8a2ef000 -     0x7fff8a30cffb  libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
          0x7fff8a30f000 -     0x7fff8a36eff3  com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
          0x7fff8ab3c000 -     0x7fff8ab82ff7  libauto.dylib (186) /usr/lib/libauto.dylib
          0x7fff8ab83000 -     0x7fff8ab84ffb  libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
          0x7fff8ae49000 -     0x7fff8af3bfff  libxml2.2.dylib (26) /usr/lib/libxml2.2.dylib
          0x7fff8b223000 -     0x7fff8b228ffb  libheimdal-asn1.dylib (398.1.2) /usr/lib/libheimdal-asn1.dylib
          0x7fff8b59e000 -     0x7fff8b59ffff  libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
          0x7fff8b886000 -     0x7fff8b893ff7  libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
          0x7fff8b894000 -     0x7fff8b8afff7  libCRFSuite.dylib (34) /usr/lib/libCRFSuite.dylib
          0x7fff8b92e000 -     0x7fff8b95effb  com.apple.GSS (4.0 - 2.0) /System/Library/Frameworks/GSS.framework/Versions/A/GSS
          0x7fff8b996000 -     0x7fff8b998fff  com.apple.loginsupport (1.0 - 1) <35A2A071-606C-39A5-8C11-E4CAF98D934C> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport
          0x7fff8ba03000 -     0x7fff8ba08ff7  libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
          0x7fff8bb43000 -     0x7fff8bb49ff7  libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
          0x7fff8bb95000 -     0x7fff8bdfdffb  com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
          0x7fff8bdfe000 -     0x7fff8bdfeff7  liblaunch.dylib (559.1.22) <8A988924-8BE7-35FE-BF7D-322E90EFE49E> /usr/lib/system/liblaunch.dylib
          0x7fff8bdff000 -     0x7fff8be77ff7  com.apple.SystemConfiguration (1.14 - 1.14) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
          0x7fff8beb9000 -     0x7fff8bebafff  libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
          0x7fff8befe000 -     0x7fff8bf09ff7  libkxld.dylib (2782.1.97) /usr/lib/system/libkxld.dylib
          0x7fff8c1d0000 -     0x7fff8c1e1ff7  libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
          0x7fff8c292000 -     0x7fff8c2bbffb  libxslt.1.dylib (13) /usr/lib/libxslt.1.dylib
          0x7fff8c3b8000 -     0x7fff8c3bafff  libsystem_configuration.dylib (699.1.5) <9FBA1CE4-97D0-347E-A443-93ED94512E92> /usr/lib/system/libsystem_configuration.dylib
          0x7fff8c3e0000 -     0x7fff8c3e8ffb  com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents
          0x7fff8c59a000 -     0x7fff8c5a3ff7  libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
          0x7fff8db66000 -     0x7fff8db7fff7  com.apple.CFOpenDirectory (10.10 - 187) <0ECA5D80-A045-3A2C-A60C-E1605F3AB6BD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
          0x7fff8de9a000 -     0x7fff8dea0fff  libsystem_trace.dylib (72.1.3) /usr/lib/system/libsystem_trace.dylib
          0x7fff8deaa000 -     0x7fff8deaefff  libpam.2.dylib (20) /usr/lib/libpam.2.dylib
          0x7fff8df0d000 -     0x7fff8df35fff  libsystem_info.dylib (459) /usr/lib/system/libsystem_info.dylib
          0x7fff8e57b000 -     0x7fff8e5a5ff7  libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
          0x7fff8e635000 -     0x7fff8e69cff7  com.apple.datadetectorscore (6.0 - 396.1) <5D348063-1528-3E2F-B587-9E82970506F9> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
          0x7fff8e790000 -     0x7fff8e7a1fff  libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
          0x7fff8e836000 -     0x7fff8e83aff7  com.apple.TCC (1.0 - 1) /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
          0x7fff8e94a000 -     0x7fff8e975fff  com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
          0x7fff8ee02000 -     0x7fff8ee03fff  libSystem.B.dylib (1213) /usr/lib/libSystem.B.dylib
          0x7fff8ee04000 -     0x7fff8ee06ff7  libquarantine.dylib (76) /usr/lib/system/libquarantine.dylib
          0x7fff8ef08000 -     0x7fff8ef33fff  libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
          0x7fff8f042000 -     0x7fff8f052ff7  libbsm.0.dylib (34) /usr/lib/libbsm.0.dylib
          0x7fff8f1d6000 -     0x7fff8f222ff7  libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
          0x7fff8fa7b000 -     0x7fff8fbbdfff  libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
          0x7fff8fbbe000 -     0x7fff8fbc1ff7  libdyld.dylib (353.2.1) <19FAF435-C165-3374-9DEF-D7BBA7D61DB6> /usr/lib/system/libdyld.dylib
          0x7fff9004f000 -     0x7fff90057ffb  libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
          0x7fff908a5000 -     0x7fff908b6ff7  libsystem_coretls.dylib (35.1.2) /usr/lib/system/libsystem_coretls.dylib
          0x7fff908b7000 -     0x7fff908b7fff  com.apple.CoreServices (62 - 62) <9E4577CA-3FC3-300D-AB00-87ADBDDA2E37> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
          0x7fff908d8000 -     0x7fff908d8ff7  libunc.dylib (29) <5676F7EA-C1DF-329F-B006-D2C3022B7D70> /usr/lib/system/libunc.dylib
          0x7fff90901000 -     0x7fff9090cfff  libcommonCrypto.dylib (60061) /usr/lib/system/libcommonCrypto.dylib
          0x7fff9090d000 -     0x7fff90927ff7  libextension.dylib (55) <17514AB2-C503-3D49-A725-EBC1140567A6> /usr/lib/libextension.dylib
          0x7fff90933000 -     0x7fff90934ff7  libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
          0x7fff90e49000 -     0x7fff90e49ff7  libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
          0x7fff90eee000 -     0x7fff90f0bfff  libsystem_kernel.dylib (2782.1.97) <93E0E0A9-75B6-3904-BB4E-4BC7C05F4B6B> /usr/lib/system/libsystem_kernel.dylib
          0x7fff91297000 -     0x7fff912c2ff3  libarchive.2.dylib (30) <8CBB4416-EBE9-3574-8ADC-44655D245F39> /usr/lib/libarchive.2.dylib
          0x7fff91590000 -     0x7fff916b1fff  com.apple.LaunchServices (644.10 - 644.10) <0B1C68BC-0AEB-38E2-ABC8-E92728FEC475> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
          0x7fff91cbd000 -     0x7fff91cd7ff7  com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
          0x7fff91ed6000 -     0x7fff920bb267  libobjc.A.dylib (646) <3B60CD90-74A2-3A5D-9686-B0772159792A> /usr/lib/libobjc.A.dylib
          0x7fff92565000 -     0x7fff925d6ff7  com.apple.framework.IOKit (2.0.2 - 1050.1.21) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
          0x7fff926ce000 -     0x7fff926dbff7  libxar.1.dylib (254) /usr/lib/libxar.1.dylib
          0x7fff927cc000 -     0x7fff927ceff7  libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
          0x7fff927cf000 -     0x7fff92a49fff  com.apple.CoreData (110 - 526) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
          0x7fff92ddf000 -     0x7fff92ddffff  libOpenScriptingUtil.dylib (162) /usr/lib/libOpenScriptingUtil.dylib
          0x7fff92de0000 -     0x7fff92de9ff3  com.apple.CommonAuth (4.0 - 2.0) /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
          0x7fff92dea000 -     0x7fff92edcff7  libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
          0x7fff92fd7000 -     0x7fff92fdffff  libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
          0x7fff9302b000 -     0x7fff93312ffb  com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <55A16172-ACC0-38B7-8409-3CB92AF33973> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
          0x7fff93328000 -     0x7fff93396ffb  com.apple.Heimdal (4.0 - 2.0) /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
          0x7fff93591000 -     0x7fff93595fff  libsystem_stats.dylib (163.1.4) <1DB04436-5974-3F16-86CC-5FF5F390339C> /usr/lib/system/libsystem_stats.dylib
          0x7fff93596000 -     0x7fff935b0ff7  liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
          0x7fff93603000 -     0x7fff9360cfff  libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
          0x7fff9360d000 -     0x7fff937f2ff3  libicucore.A.dylib (531.30) /usr/lib/libicucore.A.dylib
          0x7fff937f3000 -     0x7fff937f6fff  com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
          0x7fff947c8000 -     0x7fff947d4ff7  com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
          0x7fff947d5000 -     0x7fff94805fff  libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
          0x7fff951ae000 -     0x7fff95208ff7  com.apple.LanguageModeling (1.0 - 1) /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling
          0x7fff95ece000 -     0x7fff95ecffff  liblangid.dylib (117) /usr/lib/liblangid.dylib
          0x7fff95f9a000 -     0x7fff95fa4ff7  com.apple.NetAuth (5.0 - 5.0) /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
          0x7fff95fa5000 -     0x7fff95fbbff7  libsystem_asl.dylib (267) /usr/lib/system/libsystem_asl.dylib
          0x7fff96122000 -     0x7fff96127fff  com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
          0x7fff96128000 -     0x7fff961b4fff  libsystem_c.dylib (1044.1.2) /usr/lib/system/libsystem_c.dylib
          0x7fff961b5000 -     0x7fff961bcff7  libcompiler_rt.dylib (35) /usr/lib/system/libcompiler_rt.dylib
          0x7fff961bd000 -     0x7fff961d9ff7  libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib

      External Modification Summary:
        Calls made by other processes targeting this process:
          task_for_pid: 0
          thread_create: 0
          thread_set_state: 0
        Calls made by this process:
          task_for_pid: 0
          thread_create: 0
          thread_set_state: 0
        Calls made by all processes on this machine:
          task_for_pid: 29884
          thread_create: 68
          thread_set_state: 0

      VM Region Summary:
      ReadOnly portion of Libraries: Total=108.7M resident=57.7M(53%) swapped_out_or_unallocated=50.9M(47%)
      Writable regions: Total=27.1M written=16.3M(60%) resident=16.9M(62%) swapped_out=0K(0%) unallocated=10.2M(38%)

      REGION TYPE                      VIRTUAL
      ===========                      =======
      Kernel Alloc Once                     4K
      MALLOC                             18.8M
      MALLOC (admin)                       16K
      STACK GUARD                        56.0M
      Stack                              8192K
      VM_ALLOCATE                          12K
      __DATA                             4464K
      __LINKEDIT                         70.1M
      __TEXT                             38.6M
      __UNICODE                           544K
      shared memory                         4K
      ===========                      =======
      TOTAL                             196.4M

      E [16/Nov/2014:10:38:59 +0000] [Job 34] Job stopped due to filter errors; please consult the error_log file for details.
      D [16/Nov/2014:10:38:59 +0000] [Job 34] The following messages were recorded from 10:38:57 to 10:38:59
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Adding start banner page "none".
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Queued on "Oki_Nov_2014" by "robinneeves".
      D [16/Nov/2014:10:38:59 +0000] [Job 34] File of type application/pdf queued by "robinneeves".
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Setting job-hold-until to no-hold
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Job released by user.
      D [16/Nov/2014:10:38:59 +0000] [Job 34] time-at-processing=1416134337
      D [16/Nov/2014:10:38:59 +0000] [Job 34] 2 filters for job:
      D [16/Nov/2014:10:38:59 +0000] [Job 34] cgpdftoraster (application/pdf to application/vnd.cups-raster, cost 100)
      D [16/Nov/2014:10:38:59 +0000] [Job 34] rastertoepson (application/vnd.cups-raster to printer/Oki_Nov_2014, cost 50)
      D [16/Nov/2014:10:38:59 +0000] [Job 34] job-sheets=none
      D [16/Nov/2014:10:38:59 +0000] [Job 34] argv[0]="Oki_Nov_2014"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] argv[1]="34"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] argv[2]="robinneeves"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] argv[3]="Untitled"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] argv[4]="1"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] argv[5]="AP_ColorMatchingMode=AP_ApplicationColorMatching AP_D_InputSlot= CNIJAmountOfExtension=2 CNIJAutoDuplexCheckBox=0 CNIJBalanceC=0 CNIJBalanceM=0 CNIJBalanceY=0 CNIJBanner=5 CNIJCartridge=1 CNIJClearFormID= CNIJClearInkMode=0 CNIJColorPatternCheckBox=0 CNIJContrast=0 CNIJDefSizeWithLocaleAndUnit=3 CNIJDensity=0 CNIJDitherPattern=2595 CNIJDuplex=1 CNIJDuplexPrintArea=1 CNIJDuplexPrinting=0 CNIJGamma2=18 CNIJGrayScale=0 CNIJGrayScaleCheckBox=0 CNIJHalfToneRadio=2 CNIJIntent2=1 CNIJMarginType=1 CNIJMediaSupply=7 CNIJMediaType=0 CNIJPaperGapCommand=10 CNIJPQualitySlider=3 CNIJPreviewSampleType=1 CNIJPrintMode=2 CNIJPrintMode2=2 CNIJPrintQuality=10 CNIJSpecialMode=0 CNIJStapleMargin=0 CNIJStapleSide=1 nocollate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=FileMaker\ Pro com.apple.print.JobInfo.PMJobName=Untitled com.apple.print.JobInfo.PMJobOwner=Robin\ Neeves com.apple.print.PageToPaperMappingAllowScalingUp..b. com.apple.print.PageToPaperMappingMediaName=Custom.612.00x789.17 com.apple.print.PageToPaperMappingType..n.=1 com.apple.print.PrinterInfo.PMColorDeviceID..n.=5723 com.apple.print.PrintSettings.PMColorSpaceModel..n.=1 com.apple.print.PrintSettings.PMColorSyncProfileID..n.=1875 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDestinationType..n.=1 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMLayoutColumns..n.=1 com.apple.print.PrintSettings.PMLayoutRows..n.=1 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 nocom.apple.print.PrintSettings.PMPrintSelectionOnly..b. com.filemaker.pro.PrintOptions..d.pageNumberingOffset..n.=0 com.filemaker.pro.PrintOptions..d.printStyleSetting..n.=1 cupsBorderlessScalingFactor=1.017142857142857 DestinationPrinterID=Oki_Nov_2014 fit-to-page media=Custom.612.00x789.17 OutputOrder=Reverse PaperInfoIsSuggested..b. printer-resolution=360x180dpi pserrorhandler-requested=standard Resolution=360x180dpi job-uuid=urn:uuid:c0f28b83-a30d-320f-792a-167393afb56d job-originating-host-name=localhost time-at-creation=1416134337 time-at-processing=1416134337 job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 sides=one-sided Duplex=None com.apple.print.PrintSettings.PMTotalBeginPages..n.=1 PageSize=Letter"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] argv[6]="/private/var/spool/cups/d00034-001"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[0]=""
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[2]="CUPS_DATADIR=/usr/share/cups"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[8]="CUPS_STATEDIR=/private/etc/cups"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[9]="HOME=/private/var/spool/cups/tmp"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[11]="SERVER_ADMIN=root@localhost"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[12]="SOFTWARE=CUPS/2.0.0"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[14]="USER=root"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[15]="CUPS_MAX_MESSAGE=2047"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[16]="CUPS_SERVER=/private/var/run/cupsd"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[17]="CUPS_ENCRYPTION=IfRequested"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[18]="IPP_PORT=631"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[19]="CHARSET=utf-8"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[20]="LANG=en_US.UTF-8"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[21]="APPLE_LANGUAGE=en-US"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[22]="PPD=/private/etc/cups/ppd/Oki_Nov_2014.ppd"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[23]="RIP_MAX_CACHE=128m"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[24]="CONTENT_TYPE=application/pdf"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[25]="DEVICE_URI=lpd://"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[26]="PRINTER_INFO=Oki Nov 2014"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[27]="PRINTER_LOCATION="
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[28]="PRINTER=Oki_Nov_2014"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[29]="PRINTER_STATE_REASONS=none"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[30]="CUPS_FILETYPE=document"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[31]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] envp[32]="AUTH_I****"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 2165)
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Started filter /usr/libexec/cups/filter/rastertoepson (PID 2166)
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Started backend /usr/libexec/cups/backend/lpd (PID 2167)
      D [16/Nov/2014:10:38:59 +0000] [Job 34] cgpdftoraster: "/private/var/spool/cups/d00034-001" has 1 pages.
      D [16/Nov/2014:10:38:59 +0000] [Job 34] STATE: +connecting-to-device
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Looking up ""...
      D [16/Nov/2014:10:38:59 +0000] [Job 34] backendWaitLoop(snmp_fd=5, addr=0x7ffd42c0b728, side_cb=0x10d78dabb)
      D [16/Nov/2014:10:38:59 +0000] [Job 34] cgpdftoraster: opened PPD file "/private/etc/cups/ppd/Oki_Nov_2014.ppd"...
      D [16/Nov/2014:10:38:59 +0000] [Job 34] cgpdftoraster: PreferredRotation = 90
      D [16/Nov/2014:10:38:59 +0000] [Job 34] cupsPageSize=[612 792], cupsImagingBBox=[18 18 594 774]
      D [16/Nov/2014:10:38:59 +0000] [Job 34] cgpdftoraster: width=612, length=792, top=18, bottom=18, left=18, right=18
      D [16/Nov/2014:10:38:59 +0000] [Job 34] cupsWidth=2929, cupsHeight=1922
      D [16/Nov/2014:10:38:59 +0000] [Job 34] cgpdftoraster: languageLevel = 3, mediaBox.size.width = 612, mediaBox.size.height = 792
      D [16/Nov/2014:10:38:59 +0000] [Job 34] cgpdftoraster: colorspace = 3, bitsPerColor = 1
      D [16/Nov/2014:10:38:59 +0000] [Job 34] cgpdftoraster: band width = 2929, bytesPerRow = 2929, band height = 1922, height = 1922
      D [16/Nov/2014:10:38:59 +0000] [Job 34] cgpdftoraster: context width = 2929, height = 1922, bitsPerComponent = 8, bitsPerPixel = 8, bytesPerRow = 2929, bitmapInfo = 0, resolution = (360.000000, 180.000000)
      D [16/Nov/2014:10:38:59 +0000] [Job 34] EraseContext [0 0 2929 3844]
      D [16/Nov/2014:10:38:59 +0000] [Job 34] PAGE: 1 1
      D [16/Nov/2014:10:38:59 +0000] [Job 34] drawSheet(c=0x7fa36bc19c70, document=0x7fa36bc13ab0, pageNum=1, mediaBox=[0 0 612 792], band=[0 0 612 768.8], nup=0x0, pageMap=0x0, fitToPage=1, preTransformP=0x7fff5b024f78, rotation=0)
      D [16/Nov/2014:10:38:59 +0000] [Job 34] drawSheet: preTransformP=[1.01714 0 0 1.01714 0 0]
      D [16/Nov/2014:10:38:59 +0000] [Job 34] destination_rect [ 0 0 612 792 ]
      D [16/Nov/2014:10:38:59 +0000] [Job 34] large_margins=0, cropBox [0 0 612 789.165]
      D [16/Nov/2014:10:38:59 +0000] [Job 34] updated destination_rect [ 18 18 576 756 ]
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Scaling PDF to fit, ForceScalingUp=0, rotation=0
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Page transform [ 0.941176 0 0 0.941176 18 24.6281 ]
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Starting page 1.
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Set job-printer-state-message to "Starting page 1.", current level=INFO
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Printing page 1, 0% complete.
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Set job-printer-state-message to "Printing page 1, 0% complete.", current level=INFO
      D [16/Nov/2014:10:38:59 +0000] [Job 34] ATTR: job-media-progress=0
      D [16/Nov/2014:10:38:59 +0000] [Job 34] cgpdftoraster: rasterWriteLine: (null)
      D [16/Nov/2014:10:38:59 +0000] [Job 34] cgpdftoraster: bytes written for side 1 = 705374
      D [16/Nov/2014:10:38:59 +0000] [Job 34] PID 2167 (/usr/libexec/cups/backend/lpd) exited with no errors.
      D [16/Nov/2014:10:38:59 +0000] [Job 34] PID 2166 (/usr/libexec/cups/filter/rastertoepson) crashed on signal 11.
      D [16/Nov/2014:10:38:59 +0000] [Job 34] Hint: Try setting the LogLevel to "debug" to find out more.
      D [16/Nov/2014:10:38:59 +0000] [Job 34] PID 2165 (/usr/libexec/cups/filter/cgpdftoraster) exited with no errors.
      D [16/Nov/2014:10:38:59 +0000] [Job 34] End of messages
      D [16/Nov/2014:10:38:59 +0000] [Job 34] printer-state=3(idle)
      D [16/Nov/2014:10:38:59 +0000] [Job 34] printer-state-message="Filter failed"
      D [16/Nov/2014:10:38:59 +0000] [Job 34] printer-state-reasons=none
      Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.48f2
      Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
      Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
      Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
      Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (
      Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
      Network Service: Wi-Fi, AirPort, en1
      Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
      Serial ATA Device: HL-DT-ST DVDRW  GS23NR
      USB Device: Built-in iSight
      USB Device: Internal Memory Card Reader
      USB Device: Apple Internal Keyboard / Trackpad
      USB Device: IR Receiver
      USB Device: BRCM2046 Hub
      USB Device: Bluetooth USB Host Controller
      Thunderbolt Bus:

        • 1. Re: Printer, will not print to Oki printer

          Robin Neeves:

          Thank you for your post.

          The "rastertoepson" module is for printing to Epson printer drivers (as the name implies).  Are you using the same driver to print to an Okidata printer?  Have you tried any Okidata printer driver?  Have you contacted Okidata to see if there are any issues with Mac OS X 10.10?

          Are you able to print to a PDF file, and then print the PDF file successfully?

          Any other information you can provide may be helpful.

          FileMaker, Inc.

          • 2. Re: Printer, will not print to Oki printer

            I use an Oki printer driver for the Oki and I have tried updating it to the latest one, I have no problems printing from the Mac it is only when in FileMaker that will print to the Oki, it will print to the Epson and I can print to a PDF file, When printing directly to the Oki I get the message when I open printer queue (Stopped-'filter' failed)

            • 3. Re: Printer, will not print to Oki printer

              Robin Neeves:

              What model Okidata printer are you using?  Send in the Okidata printer driver so we can test it here.  Check your Inbox at the top of this page for instructions where to send the driver.

              Until this is resolved, use the workaround of printing to PDF, and then print the PDF.

              FileMaker, Inc.

              • 4. Re: Printer, will not print to Oki printer


                How do I find and retrieve the information for Oki data printer driver so I can forward it to you.

                • 5. Re: Printer, will not print to Oki printer

                  Robin Neeves:

                  The printer drivers are installed in Macintosh HD -> Library -> Printers

                  FileMaker, Inc.

                  • 6. Re: Printer, will not print to Oki printer

                    I have checked in Library, Printers; there isn't any Oki printer show.

                    The Oki printer was added using IP Address, It works OK when printing from MacBook Pages and Numbers it's only from FileMaker it will not work

                    Regards Robin

                    • 7. Re: Printer, will not print to Oki printer

                      Robin Neeves:

                      Until the printer driver can be found, print to the Epson, or print to PDF file, and then print the PDF file to the Okidata printer.

                      FileMaker, Inc.

                      • 8. Re: Printer, will not print to Oki printer


                        don't understand if the Oki work from the Mac on all other programs why can't it print from FileMaker

                        Regards Robin 


                        • 9. Re: Printer, will not print to Oki printer

                          Robin Neeves:

                          Whatever appears in Preview mode is what is sent to the printer driver.  The crashed thread 0 is generally at the system level, so that is why I want the printer driver.  The initial crash you posted mentions rastertoepson, so it looks like it may be using the Epson driver and rastering the image to the Epson driver.  Then again, you mention there is no issue printing to an Epson.  Is this the same driver?

                          Do you have another machine that can also hook up to the Okidata printer?

                          Be sure to update to FileMaker Pro 13.0v4, as this fully supports Mac OS X 10.10.1.

                          FileMaker, Inc.

                          • 10. Re: Printer, will not print to Oki printer

                            I have  a lot of experience with printing to OKI dot matrix printers. They have issues with Filemaker because of the way Filemaker stores printer settings. What model do you have? How many of them do you have? I do recommend an OKI OSX driver, but some will only print single sheet with OSX (no tractor feed). OKI has horrible support for OSX drivers. I have dealt directly with the home office in Japan trying to work through issues they did not even know existed. I have a few drivers you might try.

                            Funny thing is they advertise certain models to be certified with FM and they do not work 100%. They only print a certain way and only single sheet, but they say fully compatible with OSX and recommended for FM. In their defense the printers work well with OSX in single sheet. When I confronted them about this issue they said "It does print single sheet with OSX so it is compatible and we can claim that, very sorry you thought tractor feed would work and we did not mention that ever." Printing from FM is the only issue. I believe FM Japan also recommends the OKI printers somewhere on their website. I went with OKI as I figured they were a good solid Japanese manufacturer with quality products and support for OSX. Big mistake I am stuck with for a while.

                            The main problem is that Filemaker will sometimes carry over a 300 or 600dpi setting when the maximum on a dot matrix is maybe 180 or so. The driver cant handle that and craps out. computers that share a number of printers make this even worse. I am not sure how this relates to Yosemite as I have not been brave enough to upgrade yet.

                            I have had success with printing the layout to PDF in the temp location and then using Applescript to print the job with Preview or Acrobat. Annoying, but it works. My other solution is to have a print machine that has the OKI setup and no other network printers and print from that shared printer.

                            • 11. Re: Printer, will not print to Oki printer

                              Thanks for your response.

                              I use a Microline 5590 24 pin

                              Regards Robin

                              • 12. Re: Printer, will not print to Oki printer
                                I have been in contact with Oki and I got this response.
                                I have spoken to technical support and been advised the driver is built
                                into the operating system
                                • 13. Re: Printer, will not print to Oki printer

                                  Robin Neeves:

                                  Thank you for providing the model number and the fact it is connected via 24-pin.  Yes, a general Okidata 24-pin driver is installed into Mac OS X 10.10 (and 10.9).

                                  I have sent your original crash report and printer information to our Development and Testing departments for review.  When I receive any feedback, I will let you know.

                                  In the mean time, you will have to print to PDF, and then print the PDF file from Preview (or Adobe Reader).

                                  FileMaker, Inc.

                                  • 14. Re: Printer, will not print to Oki printer

                                    Robin Neeves:

                                    One of our Support Technicians contacted me for an update.

                                    At this time, Testing does not have the Okidata printer to test, and Development has mentioned that the crash log was not useful.  There is no further action until an Okidata Microcline 5590 printer can be obtained.

                                    FileMaker, Inc.