AnsweredAssumed Answered

Printing crashes Filemaker

Question asked by PetriPuoli-Honka on Jan 13, 2011
Latest reply on Feb 21, 2011 by TSGal

Summary

Printing crashes Filemaker

Product

FileMaker Pro

Version

10.0v3

Operating system version

Windows Vista 32 bit

Description of the issue

We have two users with Filemaker 10v3 and both computers have the same problem. When you print something the fifth time in filemaker it always crashes. If you print four times everything works normally. As soon as you print the fifth time Filemaker crashes.
The printer is a HP Color Laserjet 3550n network printer with the latest drivers.

Printer has been installed to a Server and directly to the computers that has filemaker. Same problem with both setups.

Exact text of any error message(s) that appear

This message is from the application log of windows. Too bad it is in Finnish.

Viallinen sovellus FileMaker Pro.exe, versio 10.0.3.303, aikaleima 0x4a3ad6bc, virhemoduuli XDraw.dll, versio 10.0.3.303, aikaleima 0x4a3ad454, poikkeuskoodi 0xc0000005, virhepoikkeama 0x00039e96, prosessin tunnus 0xd90, sovelluksen käynnistysaika 0x01cbb313d93803b8.

Outcomes