1 2 3 Previous Next 155 Replies Latest reply on Dec 12, 2011 12:01 AM by ThomasStaehli

    Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker

    Dave

      Summary

      Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker

      Description of the issue

       FileMaker Product(s) involved:FileMaker Pro 11 & 11 AdvanceOperating System(s) involved:Mac 10.6.3Detailed description of the issue:Printing from FM 11 Pro or 11 Advance to Konica Minolta C550 crashes Filemaker Steps to reproduce:1. Install lastest Knonica Minolta C550 driver v2.3.02. Update File Maker 11 & 11 Advance to the latest update3. Open the database in File Maker Pro 11 or 11 Advance and open a layout2. Click Print to Konica Minolta C550 printer. Unexpected Result:- FileMaker crashed Additional Information:- Print fines in FileMaker 10 Pro & 10 Advances- Print fines on the different printers Error message:Process:         FileMaker Pro [2346]Path:            /Applications/FileMaker Pro 11 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker ProIdentifier:      com.filemaker.client.advancedVersion:         11.0.1 (11.0.1)Code Type:       X86 (Native)Parent Process:  launchd [101]Date/Time:       2010-05-21 12:01:09.969 -0700OS Version:      Mac OS X 10.6.3 (10D2094)Report Version:  6Interval Since Last Report:          329361 secCrashes Since Last Report:           7Per-App Interval Since Last Report:  267958 secPer-App Crashes Since Last Report:   7Anonymous UUID:                      994F5682-2684-4019-B3A5-DD1816182412Exception Type:  EXC_BAD_ACCESS (SIGBUS)Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008Crashed Thread:  0  Dispatch queue: com.apple.main-threadThread 0 Crashed:  Dispatch queue: com.apple.main-thread0   jp.konicaminolta.fw.C650.Core     0x35116f45 KMPDECoreGetContextArgument + 61   jp.konicaminolta.fw.C650.Core     0x35116561 PDECoreGetPPDProductNameArgument + 172   ...inolta.print.pde.C650.Stamp    0x3589b7bf getColorIconFileNameArgument + 323   ...inolta.print.pde.C650.Stamp    0x35898bd4 -[HeaderFooterDlg1MF9963358_36B2_4D51_A941_71B3DBA8C06A tableView:objectValueForTableColumn:row:] + 1784   com.apple.AppKit                  0x053f0ccb -[NSTableView _dataSourceValueForColumn:row:] + 755   com.apple.AppKit                  0x0536dc7e -[NSTableView preparedCellAtColumn:row:] + 3356   com.apple.AppKit                  0x05388158 -[NSTableView _drawContentsAtRow:column:withCellFrame:] + 567   com.apple.AppKit                  0x053871c6 -[NSTableView drawRow:clipRect:] + 11318   com.apple.AppKit                  0x05386bfe -[NSTableView drawRowIndexes:clipRect:] + 3609   com.apple.AppKit                  0x053855d7 -[NSTableView drawRect:] + 114410  com.apple.AppKit                  0x0537b0c5 -[NSView _drawRect:clip:] + 351011  com.apple.AppKit                  0x05379d63 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 160012  com.apple.AppKit                  0x0537a098 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 242113  com.apple.AppKit                  0x0537a098 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 242114  com.apple.AppKit                  0x0537a098 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 242115  com.apple.AppKit                  0x0537a098 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 242116  com.apple.AppKit                  0x05378282 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 71117  com.apple.AppKit                  0x05377df7 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 26518  com.apple.AppKit                  0x0537473d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 330919  com.apple.AppKit                  0x052d53b6 -[NSView displayIfNeeded] + 81820  com.apple.AppKit                  0x0529e6c8 -[NSWindow displayIfNeeded] + 20421  com.apple.AppKit                  0x052cfbee _handleWindowNeedsDisplay + 69622  com.apple.CoreFoundation          0x040722e2 __CFRunLoopDoObservers + 118623  com.apple.CoreFoundation          0x0402ea1d __CFRunLoopRun + 55724  com.apple.CoreFoundation          0x0402e0f4 CFRunLoopRunSpecific + 45225  com.apple.CoreFoundation          0x0402df21 CFRunLoopRunInMode + 9726  com.apple.HIToolbox               0x063b215c RunCurrentEventLoopInMode + 39227  com.apple.HIToolbox               0x063b1e4d ReceiveNextEventCommon + 15828  com.apple.HIToolbox               0x063b1d96 BlockUntilNextEventMatchingListInMode + 8129  com.apple.AppKit                  0x052a60fd _DPSNextEvent + 84730  com.apple.AppKit                  0x052a593e -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 15631  com.apple.AppKit                  0x05267bc7 -[NSApplication run] + 82132  com.filemaker.client.advanced     0x0002c10d CMacApp_Main + 41333  com.filemaker.client.advanced     0x00160dd3 main + 5134  com.filemaker.client.advanced     0x00003586 start + 54

        • 1. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
          TSGal

          Dave:

           

          Thank you for your post.

           

          I do not have a Konica Minolta C550 to test here.  Therefore, before sending this on to our Testing department, have you tried this on a Mac with Mac OS X 10.5.x (Leopard)?  If so, does it also fail?

           

          TSGal

          FileMaker, Inc.

          • 2. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
            ronbascom

            Has there been any word on this? I have a client experiencing the same problems wth the same printer. Every time they try to print from Filemaker it crashes and they get the "Filemaker Pro has stopped responding" message. Below is the error code they are getting. Any help would be much appreciated.

            Process:         FileMaker Pro [1521]
            Path:            /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/MacOS/FileMaker Pro
            Identifier:      com.filemaker.client.pro
            Version:         11.0.1 (11.0.1)
            Code Type:       X86 (Native)
            Parent Process:  launchd [89]

            Date/Time:       2010-06-09 16:30:25.008 -0400
            OS Version:      Mac OS X 10.6.3 (10D573)
            Report Version:  6

            Interval Since Last Report:          41231 sec
            Crashes Since Last Report:           13
            Per-App Interval Since Last Report:  6816 sec
            Per-App Crashes Since Last Report:   13
            Anonymous UUID:                      9EC0B3A0-B35F-4995-BD14-6730D6F92C8E

            Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
            Exception Codes: KERN_INVALID_ADDRESS at 0x000000006e6f6d71
            Crashed Thread:  0  Dispatch queue: com.apple.main-thread

            Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
            0   jp.konicaminolta.fw.C360.Core  0x27a16601 PDECoreGetPPDProductNameArgument + 17
            1   ...inolta.print.pde.C360.Stamp 0x2860e7bf getColorIconFileNameArgument + 32
            2   ...inolta.print.pde.C360.Stamp 0x28609c46 -[DateTimeDlg1M3EE7CD91_6FF0_46C4_A7C7_AE473FB39689 tableView:objectValueForTableColumn:row:] + 178
            3   com.apple.AppKit               0x93003cf7 -[NSTableView _dataSourceValueForColumn:row:] + 75
            4   com.apple.AppKit               0x92f80cb2 -[NSTableView preparedCellAtColumn:row:] + 335
            5   com.apple.AppKit               0x92f9b18c -[NSTableView _drawContentsAtRow:column:withCellFrame:] + 56
            6   com.apple.AppKit               0x92f9a1fa -[NSTableView drawRow:clipRect:] + 1131
            7   com.apple.AppKit               0x92f99c32 -[NSTableView drawRowIndexes:clipRect:] + 360
            8   com.apple.AppKit               0x92f9860b -[NSTableView drawRect:] + 1144
            9   com.apple.AppKit               0x92f8e0f9 -[NSView _drawRect:clip:] + 3510
            10  com.apple.AppKit               0x92f8cd97 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1600
            11  com.apple.AppKit               0x92f8d0cc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421
            12  com.apple.AppKit               0x92f8b2b6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 711
            13  com.apple.AppKit               0x92f8c22b -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 4668
            14  com.apple.AppKit               0x92f8c22b -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 4668
            15  com.apple.AppKit               0x92f8c22b -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 4668
            16  com.apple.AppKit               0x92f8ae2b -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 265
            17  com.apple.AppKit               0x92f87771 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3309
            18  com.apple.AppKit               0x92ee83ee -[NSView displayIfNeeded] + 818
            19  com.apple.AppKit               0x92eb16ec -[NSWindow displayIfNeeded] + 204
            20  com.apple.AppKit               0x92ee2c26 _handleWindowNeedsDisplay + 696
            21  com.apple.CoreFoundation       0x958ae2e2 __CFRunLoopDoObservers + 1186
            22  com.apple.CoreFoundation       0x9586aa1d __CFRunLoopRun + 557
            23  com.apple.CoreFoundation       0x9586a0f4 CFRunLoopRunSpecific + 452
            24  com.apple.CoreFoundation       0x95869f21 CFRunLoopRunInMode + 97
            25  com.apple.HIToolbox            0x9538107f RunCurrentEventLoopInMode + 267
            26  com.apple.HIToolbox            0x95508bd3 GetNextEventMatchingMask + 104
            27  com.apple.HIToolbox            0x95508ee6 WNEInternal + 160
            28  com.apple.HIToolbox            0x95509091 WaitNextEvent + 57
            29  ...apple.print.framework.Print 0x922d178f PJCStatusHandler::Idle() + 69
            30  ...apple.print.framework.Print 0x922d0c0c PMSessionBeginDocumentPrivate + 278
            31  ...apple.print.framework.Print 0x922d0c41 PMSessionBeginCGDocument + 39
            32  com.filemaker.client.pro       0x0051f972 PrintJobMac::BeginDocument() + 114
            33  com.filemaker.client.pro       0x00522e89 FMDocPrintJob::BeginDocument() + 25
            34  com.filemaker.client.pro       0x00517139 PrintJobCommon::ExecutePrintJob() + 201
            35  com.filemaker.client.pro       0x00524cac FMDocPrintJob::ExecutePrintJob() + 76
            36  com.filemaker.client.pro       0x00195fb5 DoFile(CocoaWindowType*, FMDocWindow*, unsigned int) + 3237
            37  com.filemaker.client.pro       0x001999b7 AppHandleCommand(FMDocWindow*, unsigned int, bool) + 647
            38  com.filemaker.client.pro       0x0019d734 AppExecuteCommand(FMDocWindow*, unsigned int, bool, bool) + 148
            39  com.filemaker.client.pro       0x002d8736 FMAppCommandHandler + 326
            40  com.apple.HIToolbox            0x953540a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
            41  com.apple.HIToolbox            0x95353370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
            42  com.apple.HIToolbox            0x95375b55 SendEventToEventTarget + 52
            43  com.apple.HIToolbox            0x953a2147 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
            44  com.apple.HIToolbox            0x953c6e40 SendMenuCommandWithContextAndModifiers + 66
            45  com.apple.HIToolbox            0x953c6df5 SendMenuItemSelectedEvent + 121
            46  com.apple.HIToolbox            0x953c6cfa FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 152
            47  com.apple.HIToolbox            0x95396436 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 454
            48  com.apple.HIToolbox            0x95395ba4 _HandleMenuSelection2 + 465
            49  com.apple.HIToolbox            0x953959c2 _HandleMenuSelection + 53
            50  com.apple.AppKit               0x92ee4b3a _NSHandleCarbonMenuEvent + 285
            51  com.apple.AppKit               0x92eb96e6 _DPSNextEvent + 2304
            52  com.apple.AppKit               0x92eb8976 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
            53  com.apple.AppKit               0x92e7abef -[NSApplication run] + 821
            54  com.filemaker.client.pro       0x0002c10d CMacApp_Main + 413
            55  com.filemaker.client.pro       0x00160dd3 main + 51
            56  com.filemaker.client.pro       0x00003586 start + 54

            Thread 1:  Dispatch queue: com.apple.libdispatch-manager
            0   libSystem.B.dylib              0x971f4b42 kevent + 10
            1   libSystem.B.dylib              0x971f525c _dispatch_mgr_invoke + 215
            2   libSystem.B.dylib              0x971f4719 _dispatch_queue_invoke + 163
            3   libSystem.B.dylib              0x971f44be _dispatch_worker_thread2 + 240
            4   libSystem.B.dylib              0x971f3f41 _pthread_wqthread + 390
            5   libSystem.B.dylib              0x971f3d86 start_wqthread + 30

            Thread 2:
            0   libSystem.B.dylib              0x971fc262 __semwait_signal + 10
            1   libSystem.B.dylib              0x97227e44 nanosleep$UNIX2003 + 188
            2   ...filemaker.support.framework 0x027ad9dc Draco::Thread::Sleep(unsigned long) + 172
            3   ...filemaker.support.framework 0x027adddc Draco::TimerCheckThread::Main() + 252
            4   ...filemaker.support.framework 0x027aa0fe Draco::Thread::RunThread() + 46
            5   ...filemaker.support.framework 0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 72
            6   libSystem.B.dylib              0x971fba19 _pthread_start + 345
            7   libSystem.B.dylib              0x971fb89e thread_start + 34

            Thread 3:
            0   libSystem.B.dylib              0x971fc262 __semwait_signal + 10
            1   libSystem.B.dylib              0x971fbf1e _pthread_cond_wait + 1191
            2   libSystem.B.dylib              0x971fdbb8 pthread_cond_wait$UNIX2003 + 73
            3   ...filemaker.support.framework 0x027ac50f Draco::Semaphore::P(Draco::Thread*) + 159
            4   ...filemaker.support.framework 0x027ad125 Draco::MsgQ::GetMsg() + 69
            5   ...ilemaker.dbengine.framework 0x02928b90 Draco::HBEngine::HBEngineThread::Main() + 128
            6   ...filemaker.support.framework 0x027aa0fe Draco::Thread::RunThread() + 46
            7   ...filemaker.support.framework 0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 72
            8   libSystem.B.dylib              0x971fba19 _pthread_start + 345
            9   libSystem.B.dylib              0x971fb89e thread_start + 34

            Thread 4:
            0   libSystem.B.dylib              0x971fc262 __semwait_signal + 10
            1   libSystem.B.dylib              0x971fbf1e _pthread_cond_wait + 1191
            2   libSystem.B.dylib              0x971fdbb8 pthread_cond_wait$UNIX2003 + 73
            3   ...filemaker.support.framework 0x027ac50f Draco::Semaphore::P(Draco::Thread*) + 159
            4   ...filemaker.support.framework 0x027ad125 Draco::MsgQ::GetMsg() + 69
            5   ...ilemaker.dbengine.framework 0x02a20fc7 Draco::DBEngineThread::Main() + 135
            6   ...filemaker.support.framework 0x027aa0fe Draco::Thread::RunThread() + 46
            7   ...filemaker.support.framework 0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 72
            8   libSystem.B.dylib              0x971fba19 _pthread_start + 345
            9   libSystem.B.dylib              0x971fb89e thread_start + 34

            Thread 5:
            0   libSystem.B.dylib              0x971fc262 __semwait_signal + 10
            1   libSystem.B.dylib              0x971fbf1e _pthread_cond_wait + 1191
            2   libSystem.B.dylib              0x971fdbb8 pthread_cond_wait$UNIX2003 + 73
            3   ...filemaker.support.framework 0x027ac50f Draco::Semaphore::P(Draco::Thread*) + 159
            4   ...filemaker.support.framework 0x027ad125 Draco::MsgQ::GetMsg() + 69
            5   ...ilemaker.dbengine.framework 0x02a8a3a8 Draco::DBLockContinueThread::Main() + 648
            6   ...filemaker.support.framework 0x027aa0fe Draco::Thread::RunThread() + 46
            7   ...filemaker.support.framework 0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 72
            8   libSystem.B.dylib              0x971fba19 _pthread_start + 345
            9   libSystem.B.dylib              0x971fb89e thread_start + 34

            Thread 6:
            0   libSystem.B.dylib              0x971f3bd2 __workq_kernreturn + 10
            1   libSystem.B.dylib              0x971f4168 _pthread_wqthread + 941
            2   libSystem.B.dylib              0x971f3d86 start_wqthread + 30

            Thread 7:
            0   libSystem.B.dylib              0x971f3bd2 __workq_kernreturn + 10
            1   libSystem.B.dylib              0x971f4168 _pthread_wqthread + 941
            2   libSystem.B.dylib              0x971f3d86 start_wqthread + 30

            Thread 8:
            0   libSystem.B.dylib              0x971f3bd2 __workq_kernreturn + 10
            1   libSystem.B.dylib              0x971f4168 _pthread_wqthread + 941
            2   libSystem.B.dylib              0x971f3d86 start_wqthread + 30

            Thread 0 crashed with X86 Thread State (32-bit):
              eax: 0x6e6f6d69  ebx: 0x2860e7b0  ecx: 0x00000000  edx: 0xa06cfff8
              edi: 0x2bc546f0  esi: 0x2bb5b2a0  ebp: 0xbfff96c8  esp: 0xbfff96b0
               ss: 0x0000001f  efl: 0x00210282  eip: 0x27a16601   cs: 0x00000017
               ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
              cr2: 0x6e6f6d71

            Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
            Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB






















































            • 3. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
              TSGal

              ronbascom:

               

              No response from the original poster, so same question to you.  Have you tried this on a Mac with Mac OS X 10.5.x (Leopard)?  If so, does it also fail?

               

              Additional question.  Does Konica have an updated driver?

               

              TSGal

              FileMaker, Inc.

              • 4. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
                michno

                We have two Konica Minolta printers in the office and FMP Advance always crashes after printing to the Bizhub C451, but not always after printing to Bizhub C200 (not the same drivers). However, when printing from a script (created prior to FMP 11) things work fine.

                • 5. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
                  TSGal

                  michno:

                   

                  Thank you for that information.

                   

                  I have forwarded this entire thread to our Development and Software Quality Assurance (Testing) departments for review.

                   

                  I would still like answers to the questions posted to "Dave" and "ronbascom" to help narrow down this issue.

                   

                  TSGal

                  FileMaker, Inc.

                  • 6. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
                    TSGal

                    All:

                     

                    Our Testing department has asked for:

                     

                    1. The exact printer driver version.

                     

                    2. The complete crash log.

                     

                    I have sent each of you a private message (top of this page - right side - envelope icon just beneath the blue horizontal bar) with instructions where to send the crash log.

                     

                    TSGal

                    FileMaker, Inc.

                    • 7. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
                      ronbascom

                      TSGal,

                       

                      Unfortunately it is a client of ours so we do not have that particular printer to try in house and they do not have a mac running 10.5.x leopard so I can't really answer that.

                       

                      I do know that they have a windows xp pro machine that  prints to the same printer with no crashing. Also it seems to not matter whether it is a script print command or if they are going directly to File >> Print.

                       

                      Even when creating a blank database with one field same deal. When clicking on the preview button it also crashes Filemaker.

                       

                       

                      • 8. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
                        TSGal

                        ronbascom:

                         

                        I received your crash log. Thank you.

                         

                        For clarification, the customer can run FileMaker Pro 11 on a Windows XP machine and print to the printer without a crash.  This is only occurring with Mac.  True?

                         

                        Can anyone else confirm this is only happening on a Mac?  Also, to narrow this down further, is anybody having this problem with Mac OS X 10.5.8 (Leopard)?

                         

                        TSGal

                        FileMaker, Inc.

                        • 9. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
                          ronbascom

                          TSGal,

                           

                          Correct it prints to the same printer and does not crash on the Windows XP machine.

                           

                          • 10. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
                            michno

                            To begin with this was a general Mac OS X problem, ie whatever application that printed to the Konica printers would crash.

                            Today I re-installed the printer drivers with the very latest versions from KM's homepage. Printing from Preview now works fine. This would always end in a crash before. But sadly FileMaker Pro still crashes after printing.

                            • 11. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
                              ronbascom

                              With our clients they are able to print from any other program to their konica, Filemaker 11 is the only application that is crashing.

                              • 12. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
                                quantumparticle

                                I also have a client with this issue.  Filemaker 11 Pro on Mac OS X 16.3.  Latest Drivers for the Konica Minolta C452.  Whenever they attempt to print from Filemaker to this printer, FMP 11 crashes.  I will paste the crash log below.

                                 

                                Every other program prints to the printer fine, same issue happens on the 3 computers in their environment using FMP11 and printing to the C452.  I have no older OS X 15.x computers to test on.

                                 

                                I look forward to hearing some additional information on this issue.

                                 

                                Thanks!

                                 

                                Crash Report:

                                 

                                Process: FileMaker Pro [1701]
                                Path: /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/MacOS/FileMaker Pro
                                Identifier: com.filemaker.client.pro
                                Version: 11.0.1 (11.0.1)
                                Code Type: X86 (Native)
                                Parent Process: launchd [1536]

                                Date/Time: 2010-06-17 11:01:04.218 -0400
                                OS Version: Mac OS X 10.6.3 (10D573)
                                Report Version: 6

                                Interval Since Last Report: 7517 sec
                                Crashes Since Last Report: 3
                                Per-App Interval Since Last Report: 5057 sec
                                Per-App Crashes Since Last Report: 3
                                Anonymous UUID: 6F9646B5-3A2D-441B-B909-D4A48F743151

                                Exception Type: EXC_BAD_ACCESS (SIGBUS)
                                Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
                                Crashed Thread: 0 Dispatch queue: com.apple.main-thread

                                Thread 0 Crashed: Dispatch queue: com.apple.main-thread
                                0 jp.konicaminolta.fw.C652.Core 0x27416f91 KMPDECoreGetContextArgument + 6
                                1 jp.konicaminolta.fw.C652.Core 0x274165ad PDECoreGetPPDProductNameArgument + 17
                                2 ...inolta.print.pde.C652.Stamp 0x274ca7bf getColorIconFileNameArgument + 32
                                3 ...inolta.print.pde.C652.Stamp 0x274c7bd4 -[HeaderFooterDlg1M455E0128_F409_4523_BCCE_A6C10831E6DF tableView:objectValueForTableColumn:row:] + 178
                                4 com.apple.AppKit 0x98a42cf7 -[NSTableView _dataSourceValueForColumn:row:] + 75
                                5 com.apple.AppKit 0x989bfcb2 -[NSTableView preparedCellAtColumn:row:] + 335
                                6 com.apple.AppKit 0x989da18c -[NSTableView _drawContentsAtRow:column:withCellFrame:] + 56
                                7 com.apple.AppKit 0x989d91fa -[NSTableView drawRow:clipRect:] + 1131
                                8 com.apple.AppKit 0x989d8c32 -[NSTableView drawRowIndexes:clipRect:] + 360
                                9 com.apple.AppKit 0x989d760b -[NSTableView drawRect:] + 1144
                                10 com.apple.AppKit 0x989cd0f9 -[NSView _drawRect:clip:] + 3510
                                11 com.apple.AppKit 0x989cbd97 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1600
                                12 com.apple.AppKit 0x989cc0cc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421
                                13 com.apple.AppKit 0x989cc0cc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421
                                14 com.apple.AppKit 0x989cc0cc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421
                                15 com.apple.AppKit 0x989cc0cc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421
                                16 com.apple.AppKit 0x989ca2b6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 711
                                17 com.apple.AppKit 0x989c9e2b -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 265
                                18 com.apple.AppKit 0x989c6771 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3309
                                19 com.apple.AppKit 0x989273ee -[NSView displayIfNeeded] + 818
                                20 com.apple.AppKit 0x988f06ec -[NSWindow displayIfNeeded] + 204
                                21 com.apple.AppKit 0x98921c26 _handleWindowNeedsDisplay + 696
                                22 com.apple.CoreFoundation 0x939232e2 __CFRunLoopDoObservers + 1186
                                23 com.apple.CoreFoundation 0x938dfa1d __CFRunLoopRun + 557
                                24 com.apple.CoreFoundation 0x938df0f4 CFRunLoopRunSpecific + 452
                                25 com.apple.CoreFoundation 0x938def21 CFRunLoopRunInMode + 97
                                26 com.apple.HIToolbox 0x984190fc RunCurrentEventLoopInMode + 392
                                27 com.apple.HIToolbox 0x98418ded ReceiveNextEventCommon + 158
                                28 com.apple.HIToolbox 0x98418d36 BlockUntilNextEventMatchingListInMode + 81
                                29 com.apple.AppKit 0x988f8135 _DPSNextEvent + 847
                                30 com.apple.AppKit 0x988f7976 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
                                31 com.apple.AppKit 0x988b9bef -[NSApplication run] + 821
                                32 com.filemaker.client.pro 0x0002c10d CMacApp_Main + 413
                                33 com.filemaker.client.pro 0x00160dd3 main + 51
                                34 com.filemaker.client.pro 0x00003586 start + 54

                                Thread 1: Dispatch queue: com.apple.libdispatch-manager
                                0 libSystem.B.dylib 0x93b7db42 kevent + 10
                                1 libSystem.B.dylib 0x93b7e25c _dispatch_mgr_invoke + 215
                                2 libSystem.B.dylib 0x93b7d719 _dispatch_queue_invoke + 163
                                3 libSystem.B.dylib 0x93b7d4be _dispatch_worker_thread2 + 240
                                4 libSystem.B.dylib 0x93b7cf41 _pthread_wqthread + 390
                                5 libSystem.B.dylib 0x93b7cd86 start_wqthread + 30

                                Thread 2:
                                0 libSystem.B.dylib 0x93b85262 __semwait_signal + 10
                                1 libSystem.B.dylib 0x93bb0e44 nanosleep$UNIX2003 + 188
                                2 ...filemaker.support.framework 0x027ad9dc Draco::Thread::Sleep(unsigned long) + 172
                                3 ...filemaker.support.framework 0x027adddc Draco::TimerCheckThread::Main() + 252
                                4 ...filemaker.support.framework 0x027aa0fe Draco::Thread::RunThread() + 46
                                5 ...filemaker.support.framework 0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 72
                                6 libSystem.B.dylib 0x93b84a19 _pthread_start + 345
                                7 libSystem.B.dylib 0x93b8489e thread_start + 34

                                Thread 3:
                                0 libSystem.B.dylib 0x93b85262 __semwait_signal + 10
                                1 libSystem.B.dylib 0x93b84f1e _pthread_cond_wait + 1191
                                2 libSystem.B.dylib 0x93b86bb8 pthread_cond_wait$UNIX2003 + 73
                                3 ...filemaker.support.framework 0x027ac50f Draco::Semaphore::P(Draco::Thread*) + 159
                                4 ...filemaker.support.framework 0x027ad125 Draco::MsgQ::GetMsg() + 69
                                5 ...ilemaker.dbengine.framework 0x02928b90 Draco::HBEngine::HBEngineThread::Main() + 128
                                6 ...filemaker.support.framework 0x027aa0fe Draco::Thread::RunThread() + 46
                                7 ...filemaker.support.framework 0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 72
                                8 libSystem.B.dylib 0x93b84a19 _pthread_start + 345
                                9 libSystem.B.dylib 0x93b8489e thread_start + 34

                                Thread 4:
                                0 libSystem.B.dylib 0x93b85262 __semwait_signal + 10
                                1 libSystem.B.dylib 0x93b84f1e _pthread_cond_wait + 1191
                                2 libSystem.B.dylib 0x93b86bb8 pthread_cond_wait$UNIX2003 + 73
                                3 ...filemaker.support.framework 0x027ac50f Draco::Semaphore::P(Draco::Thread*) + 159
                                4 ...filemaker.support.framework 0x027ad125 Draco::MsgQ::GetMsg() + 69
                                5 ...ilemaker.dbengine.framework 0x02a20fc7 Draco::DBEngineThread::Main() + 135
                                6 ...filemaker.support.framework 0x027aa0fe Draco::Thread::RunThread() + 46
                                7 ...filemaker.support.framework 0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 72
                                8 libSystem.B.dylib 0x93b84a19 _pthread_start + 345
                                9 libSystem.B.dylib 0x93b8489e thread_start + 34

                                Thread 5:
                                0 libSystem.B.dylib 0x93b85262 __semwait_signal + 10
                                1 libSystem.B.dylib 0x93b84f1e _pthread_cond_wait + 1191
                                2 libSystem.B.dylib 0x93b86bb8 pthread_cond_wait$UNIX2003 + 73
                                3 ...filemaker.support.framework 0x027ac50f Draco::Semaphore::P(Draco::Thread*) + 159
                                4 ...filemaker.support.framework 0x027ad125 Draco::MsgQ::GetMsg() + 69
                                5 ...ilemaker.dbengine.framework 0x02a8a3a8 Draco::DBLockContinueThread::Main() + 648
                                6 ...filemaker.support.framework 0x027aa0fe Draco::Thread::RunThread() + 46
                                7 ...filemaker.support.framework 0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 72
                                8 libSystem.B.dylib 0x93b84a19 _pthread_start + 345
                                9 libSystem.B.dylib 0x93b8489e thread_start + 34

                                Thread 6:
                                0 libSystem.B.dylib 0x93b76286 select$DARWIN_EXTSN + 10
                                1 ...ilemaker.omniorb4.framework 0x03755962 omni::SocketCollection::Select() + 544
                                2 ...ilemaker.omniorb4.framework 0x0375fc82 omni::tcpEndpoint::AcceptAndMonitor(void (*)(void*, omni::giopConnection*), void*) + 136
                                3 ...ilemaker.omniorb4.framework 0x036c43ff omni::giopRendezvouser::execute() + 159
                                4 ...ilemaker.omniorb4.framework 0x036d5f28 omniAsyncWorker::real_run() + 334
                                5 ...ilemaker.dbengine.framework 0x02972146 threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 22
                                6 ...ilemaker.omniorb4.framework 0x036d6134 omniAsyncWorker::run(void*) + 50
                                7 ...ilemaker.omniorb4.framework 0x0374ed0e omni_thread_wrapper + 160
                                8 libSystem.B.dylib 0x93b84a19 _pthread_start + 345
                                9 libSystem.B.dylib 0x93b8489e thread_start + 34

                                Thread 7:
                                0 libSystem.B.dylib 0x93b85262 __semwait_signal + 10
                                1 libSystem.B.dylib 0x93b84f1e _pthread_cond_wait + 1191
                                2 libSystem.B.dylib 0x93b84a71 pthread_cond_timedwait$UNIX2003 + 72
                                3 ...ilemaker.omniorb4.framework 0x0374dff5 omni_condition::timedwait(unsigned long, unsigned long) + 63
                                4 ...ilemaker.omniorb4.framework 0x036cad43 omni::Scavenger::execute() + 179
                                5 ...ilemaker.omniorb4.framework 0x036d5f28 omniAsyncWorker::real_run() + 334
                                6 ...ilemaker.dbengine.framework 0x02972146 threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 22
                                7 ...ilemaker.omniorb4.framework 0x036d6134 omniAsyncWorker::run(void*) + 50
                                8 ...ilemaker.omniorb4.framework 0x0374ed0e omni_thread_wrapper + 160
                                9 libSystem.B.dylib 0x93b84a19 _pthread_start + 345
                                10 libSystem.B.dylib 0x93b8489e thread_start + 34

                                Thread 8:
                                0 libSystem.B.dylib 0x93b94572 recvfrom$UNIX2003 + 10
                                1 libSystem.B.dylib 0x93bb4383 recv$UNIX2003 + 54
                                2 ...ilemaker.omniorb4.framework 0x0375f509 omni::tcpConnection::Recv(void*, unsigned long, unsigned long, unsigned long) + 357
                                3 ...ilemaker.omniorb4.framework 0x036ce76a omni::giopStream::inputMessage() + 336
                                4 ...ilemaker.omniorb4.framework 0x036c2ff5 omni::giopImpl12::inputNewServerMessage(omni::giopStream*) + 71
                                5 ...ilemaker.omniorb4.framework 0x036c3148 omni::giopImpl12::inputMessageBegin(omni::giopStream*, void (*)(omni::giopStream*)) + 174
                                6 ...ilemaker.omniorb4.framework 0x036b6dc6 omni::GIOP_S::dispatcher() + 96
                                7 ...ilemaker.omniorb4.framework 0x036d09f2 omni::giopWorker::real_execute() + 1406
                                8 ...ilemaker.omniorb4.framework 0x036d0aaa omni::giopWorker::execute() + 50
                                9 ...ilemaker.omniorb4.framework 0x036d5f28 omniAsyncWorker::real_run() + 334
                                10 ...ilemaker.dbengine.framework 0x02972146 threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 22
                                11 ...ilemaker.omniorb4.framework 0x036d6134 omniAsyncWorker::run(void*) + 50
                                12 ...ilemaker.omniorb4.framework 0x0374ed0e omni_thread_wrapper + 160
                                13 libSystem.B.dylib 0x93b84a19 _pthread_start + 345
                                14 libSystem.B.dylib 0x93b8489e thread_start + 34

                                Thread 9:
                                0 libSystem.B.dylib 0x93b76286 select$DARWIN_EXTSN + 10
                                1 ...ilemaker.omniorb4.framework 0x03755962 omni::SocketCollection::Select() + 544
                                2 ...ilemaker.omniorb4.framework 0x0375be8e omni::tcpActiveCollection::Monitor(void (*)(void*, omni::giopConnection*), void*) + 42
                                3 ...ilemaker.omniorb4.framework 0x036c4152 omni::giopMonitor::execute() + 74
                                4 ...ilemaker.omniorb4.framework 0x036d5f28 omniAsyncWorker::real_run() + 334
                                5 ...ilemaker.dbengine.framework 0x02972146 threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 22
                                6 ...ilemaker.omniorb4.framework 0x036d6134 omniAsyncWorker::run(void*) + 50
                                7 ...ilemaker.omniorb4.framework 0x0374ed0e omni_thread_wrapper + 160
                                8 libSystem.B.dylib 0x93b84a19 _pthread_start + 345
                                9 libSystem.B.dylib 0x93b8489e thread_start + 34

                                Thread 10:
                                0 libSystem.B.dylib 0x93b85262 __semwait_signal + 10
                                1 libSystem.B.dylib 0x93b84f1e _pthread_cond_wait + 1191
                                2 libSystem.B.dylib 0x93b86bb8 pthread_cond_wait$UNIX2003 + 73
                                3 ...filemaker.support.framework 0x027ac50f Draco::Semaphore::P(Draco::Thread*) + 159
                                4 ...filemaker.support.framework 0x027ac71a Draco::RepThread::RunThread() + 90
                                5 ...filemaker.support.framework 0x027ab3c8 Draco::Thread::ThreadUnixProc(void*) + 72
                                6 libSystem.B.dylib 0x93b84a19 _pthread_start + 345
                                7 libSystem.B.dylib 0x93b8489e thread_start + 34

                                Thread 11:
                                0 libSystem.B.dylib 0x93b7cbd2 __workq_kernreturn + 10
                                1 libSystem.B.dylib 0x93b7d168 _pthread_wqthread + 941
                                2 libSystem.B.dylib 0x93b7cd86 start_wqthread + 30

                                Thread 12:
                                0 libSystem.B.dylib 0x93b7cbd2 __workq_kernreturn + 10
                                1 libSystem.B.dylib 0x93b7d168 _pthread_wqthread + 941
                                2 libSystem.B.dylib 0x93b7cd86 start_wqthread + 30

                                Thread 0 crashed with X86 Thread State (32-bit):
                                eax: 0x00000000 ebx: 0x274ca7b0 ecx: 0x00000000 edx: 0xa04a3ff8
                                edi: 0x293af730 esi: 0x291b2ba0 ebp: 0xbfffcf18 esp: 0xbfffcf18
                                ss: 0x0000001f efl: 0x00210282 eip: 0x27416f91 cs: 0x00000017
                                ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
                                cr2: 0x00000008

                                 

































































                                • 13. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
                                  michno

                                  You don't actually have to print something to send FMP crashing. If you have a script with the Print step. Try chaning the print setting on that step. Click the Print button i f you dare... :)

                                  • 14. Re: Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker
                                    TSGal

                                    All:

                                     

                                    Thank you for the additional information.  I have added everything to my original report.  No response yet from either our Development or our Software Quality Assurance (Testing) departments.  I will continue to keep you posted as information becomes available.

                                     

                                    TSGal

                                    FileMaker, Inc.

                                    1 2 3 Previous Next