Printing full-page letter yields only left half
Operating system version
Mac OS 10.5.8
Description of the issue
When a user attempts to print a full-page letter from the server hosted database, the printing process yields only the left half of the page. Fiddling with Page Setup and reprinting usually solves this, but in the meantime, hundreds of pages of paper are getting wasted.
Steps to reproduce the problem
The user sees it on the first set of letters, daily.
Letter prints full page.
Letter prints only the left half of the page.
Exact text of any error message(s) that appear
No error generated.
HP printer drivers under Mac OS 10.5.8, FMP 11v2.
Fiddling with settings in Page Setup (changing settings, then changing back and closing Page Setup) fixes it until next startup.