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    Printing Labels, font (Corsiva) is printed out as the FM10 default font.

    KenMorgan

      Summary

      Printing Labels, font (Corsiva) is printed out as the FM10 default font.

      Product

      FileMaker Pro

      Version

      FM10

      Operating system version

      Windows XP Pro (and Windows 7)

      Description of the issue

      Created a database of names and addresses on original FM3 installation to print address labels using Avery labels 14-up on A4. Chosen font is Monotype Corsiva.

      Prints OK from FM3 on to LaserJet 1100, but after upgrading to FM10, the labels print in the default FM font.

      Also, previewing on screen at same size in FM10 shows correct font, but increasing size of view causes text to revert to default font.

      Steps to reproduce the problem

      De-installed upgrade and reverted to FM3 on Windows XP machine, reinstalled FM10 on Windows 7 laptop.

      Expected result

      Correct font used to print labels.

      Actual result

      Incorrect (FM default) font printed out. Screen preview OK at same size but also reverts to FM default when view size increased.

      Exact text of any error message(s) that appear

      None

      Configuration information

      Other print programs using Corsiva font print correctly to the Laserjet 1100 from both Windows XP Pro and Windows 7 machines.

      Changing advanced print preferences from "use default printer font" to "download soft font" made no difference on either machine.

      Workaround

      Can't find one. Have to revert back to FM3!

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