2 Replies Latest reply on Apr 16, 2013 4:27 PM by philmodjunk

    Printing multiple pages

    ChrisEllis

      Summary

      Printing multiple pages

      Product

      FileMaker Pro

      Version

      12.03

      Operating system version

      Mac OS 10.8.3

      Description of the issue

      I have upgraded to FM 12 pro and then to version 12.03. I am running a Mac on OS 10.8.3
      We are using a database connected to an invoice / job sheet system. We have been using the same set ups for almost 20 years and upgrading FM whenever necessary. Apart from, a few years ago, adding another page to the invoice set there has been a minimum amount of changes. We have had to revert to FM 10 as a workround.
      When we upgraded to FM12 we immediately experienced a problem in that the invoice set, which consists of seven pages, printed seven copies of page one and none of the rest. We have tried many combinations of print set ups to no avail. We contacted the FM team, in December 2012, and explained the problem. We were told they were aware of it along with a few others and were working to resolve it. I have spoken, twice, to the FM dealer in the UK who’s take seems to be that FM can be used in such a variety of ways it is almost impossible to solve. I find that astonishing. I have spent thousands on FM over the years, including it’s latest version, and now I am being forced into looking at other software solutions in an attempt to resolve what is, after all said and done, their problem.  I have trawled the forums looking for someone else who has come across the same problem and mine would appear to be unique. Nor should I have to spend hours of my time trying to resolve somebody elses problems. Is there anyone out there with a similar problem or can suggest a solution?

        • 1. Re: Printing multiple pages
          Fred(CH)

                

               Hi Chris,

               I can imagine your anger very well. And i sincerly hope then reading your post, a TS-[Gentle soul] , there are many, will answer to bring you "the how" and "the why" etc.. etc..

               But for the rest of us, if we are talking about finding a workaroud to a bug on FMP 12, we must clearly understand what are this bug's specifications.

               Could you describe a bit your layout properties and/or send us a screenshot of it on Layout mode ?

               For instance, do you use many repeating fields to print your invoice's items ?

               Let us know and see your soon...

               Bye, Fred

          • 2. Re: Printing multiple pages
            philmodjunk

                 We have managed to document some sliding field issues with repeating fields here in Report an Issue--so that may be the issue here.

                 One workaround is to not use repeating fields and this often makes for a better database design as well--but then repeating fields is just a guess here and my not be the situation at all.