5 Replies Latest reply on Apr 2, 2014 11:05 AM by philmodjunk

    Printing on DYMO LabelWriter 400 shifted with Filemaker 13

    smcfeeters

      Summary

      Printing on DYMO LabelWriter 400 shifted with Filemaker 13

      Product

      FileMaker Pro

      Version

      13

      Operating system version

      OS X 10.9.2

      Description of the issue

      When I migrated a database from Filemaker 12 to Filemaker 13, all the labels being printed with a DYMO Labelwriter 400 are shifted and as a result are only partially printed.

      Steps to reproduce the problem

      Loaded database on Filemaker 12 and printed label:  OK
      Loaded database on Filemaker 13 and printed label:  not correctly printed

      Expected result

      Label to print as shown on screen

      Actual result

      Only a portion of the label is printed

      Workaround

      I have been manually shifting the layouts to the right to get the labels printing correctly.  I have attached a photo of 2 labels.  1st printed in Filemaker 13 and the second in Filemaker 12

      Dymo.png