AnsweredAssumed Answered

Problem customizing toolbar, FM Pro 12

Question asked by SteveMartino on May 1, 2013
Latest reply on May 2, 2013 by SteveMartino


Problem customizing toolbar, FM Pro 12


FileMaker Pro


Pro 12

Operating system version

Windows 7

Description of the issue

Everytime I try to customizing the toolbar, once the customize window pops up, I try to select a command to drag, the screen goes dim, get the message "....not responding".  I wait (up to a minute) while the little wheel goes round and round, then FM crashes and closes.  This happened from the initial install, first time I used it.  I also removed and re-installed FM, and forgot about the issue until I recently tried again.

Steps to reproduce the problem

From main menu>> View >> Customize Status Toolbar.  Customize window pops up.  Click on any command to drag.

Expected result

The ability to customize toolbar

Actual result

Window dims, ".....not responding", FM crashes and closes.

Exact text of any error message(s) that appear

Customize (Not Responding)