AnsweredAssumed Answered

Program crash during Send email script

Question asked by LesMorsillo on Oct 27, 2014
Latest reply on Oct 29, 2014 by TSGal

Summary

Program crash during Send email script

Product

FileMaker Pro

Version

FileMaker Pro 12v4

Operating system version

Windows 7

Description of the issue

I use the Send email script step to open an Outlook email and populate the address line.  It worked flawlessly until recently -- now it causes the program to crash 9 out of 10 times it is executed.  I am not aware that there has been a major upgrade/change to Windows on our network.

Steps to reproduce the problem

Execute the Send email script step.

Expected result

New email opens in Outlook, the address line is filled, I enter a message, send and return to the program.

Actual result

I am able to send the email but upon returning to the FileMaker window, it is ghosted and I receive a crash notification from Windows.  Then I must restart the program, and it will perform a consistency check before opening.

Workaround

I have to restart the program -- it frequently performs a consistent check.

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