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Progressive Backup resulting in unusual, unexpected errors on barely used server machine

Question asked by viscous_1 on Aug 20, 2012

Summary

Progressive Backup resulting in unusual, unexpected errors on barely used server machine

Product

FileMaker Server

Version

12.0.1.178

Operating system version

Windows 2003 SP2 64-bit

Description of the issue

Installed FMSA 12 on this Windows 2003 server a couple of months ago, been used very very lightly as a development/test machine only.  In fact, maybe only 2-3 times with no more than 1 user--myself.  Recently started receiving an error message regarding progressive backups. (See error message below).  I'm not aware of what could be causing this problem, no new software or configurations have been done to this server. Furthermore, the database that is having an issue has not been accessed by any clients for at least two months.  Logs are showing that backups, other than the problematic ones, have been skipped 'because no changes were made since last backup'.

Steps to reproduce the problem

Not sure how to reproduce.  Databases and file structure were not being used or modified.  Issue appears to be occurring spontaneously.

Expected result

No errors should have been generated as the directories and files in the Progressive Backup folder were created originally by FMS and have been getting backed up nightly for months now without any issue.

Actual result

Error message, inability to conduct progressive backup.

Exact text of any error message(s) that appear

FileMaker Server 12.0.1.178 on ############## reported the following event:

2012-08-18 23:05:59.691 -0700           Error           791           #################           Unable to proceed with progressive backup of "####" until copy of database is manually moved from "file:/#:/FileMaker/Data/ProgressiveATC/IncrementalBackup_2012-08-18_2255/Databases/####/####.fmp12" to "filewin:/#:/FileMaker/Data/ProgressiveATC/InProgress_FMS/Databases/####/". (20402)


FileMaker Server automatically sent you this email.  Contact the administrator if you no longer want to receive these notifications: ##########

Configuration information

FMSA deployed as single machine.
Backup destination verified fine and is actually located on the same machine, same drive as FMSA installation.

Outcomes