AnsweredAssumed Answered

QR Code scan crashes FM Go

Question asked by bigtom on Apr 30, 2014
Latest reply on Apr 30, 2014 by philmodjunk


QR Code scan crashes FM Go


FileMaker Go



Operating system version

iOS 7.1.1 (11D201)

Description of the issue

Using Insert from Devive for QR code has intermittent green square on scan screen. When the green square is present the app crashes during scan operation. Barcode is not recognized. Tap Cancel also crashes the app.

Steps to reproduce the problem

Tap button that triggers script Insert from Device[Tablename::Fieldname; Type: Bar Code; Camera: Back; Resolution: Large] while in find mode.

In the script setup only QR Code is checked for the barcode type.

Repeat script until green square appears on scan screen.

Expected result

Scan barcode and save result to specified field.

Actual result

FM Go app crash when green square is present after 2-3 seconds on the scan screen.

Exact text of any error message(s) that appear


Configuration information

Same thing happens with all resolution settings. More than one device has same issue. Hosted with FMS 13.0.1.

The green  square seems to be connected to iOS face recognition or auto focus.

Switching to horizontal view removes the green square but crash still occurs.

QR Code only. Scanning other barcode types does not produce this issue.

Crash occurs only in find mode. Could not reproduce in browse mode.

Creating new buttons had no effect.


CNS barcode.