AnsweredAssumed Answered

Recurring kernel panics on Mac Mini running FileMaker Server (multiple times a day). Java?

Question asked by dpatschke on Feb 26, 2013
Latest reply on Jul 25, 2013 by allen.davis

Summary

Recurring kernel panics on Mac Mini running FileMaker Server (multiple times a day). Java?

Product

FileMaker Server

Version

12.0.3.327

Operating system version

Mac OS X 10.8.2

Description of the issue

Mac Mini hosting FMServer automatically reboots several times a day, the crash report to send to Apple contains the line "BSD process name corresponding to current thread: java". Tried on 3 different Mac minis. First 2 were originally Mac mini servers that were reformatted and Base OSX 10.8.2 installed, no server. Lots of automatic reboots. Only app added was FM Server. These were installed from scratch, no user migration, no other apps installed. Last Mac mini was a straight non-server, brand new off the shelf, only FMServer installed (and FM Pro - not running). Getting reboots from kernel panic several times a day. All these Mac minis had SSD drives. I have repaired permissions, run fsck, Safe Boot, etc...

Steps to reproduce the problem

Problem continually occurs.

Exact text of any error message(s) that appear

Interval Since Last Panic Report:  395938 sec
Panics Since Last Report:          3
Anonymous UUID:                    D7A4D4E8-810D-4272-E7B9-7D4DE076BCB9

Tue Feb 26 02:09:10 2013
panic(cpu 0 caller 0xffffff8002cb7e75): Kernel trap at 0xffffff8002f4b8bf, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff80baddecc3, CR3: 0x000000001d160045, CR4: 0x00000000001606e0
RAX: 0x000000000000004b, RBX: 0xffffff8015438aa8, RCX: 0xffffff80172ea258, RDX: 0xffffff80baddecaf
RSP: 0xffffff80f4a1bde0, RBP: 0xffffff80f4a1be30, RSI: 0xffffff8018b89a84, RDI: 0xffffff80172eae04
R8:  0xffffff80172ea000, R9:  0x0000000000000000, R10: 0x000000000000002c, R11: 0x0000000000000206
R12: 0x0000000000000e10, R13: 0xffffff8015438aa8, R14: 0xffffff8015438580, R15: 0xffffff801720e540
RFL: 0x0000000000010286, RIP: 0xffffff8002f4b8bf, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0xffffff80baddecc3, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff80f4a1ba80 : 0xffffff8002c1d626
0xffffff80f4a1baf0 : 0xffffff8002cb7e75
0xffffff80f4a1bcc0 : 0xffffff8002ccd3bd
0xffffff80f4a1bce0 : 0xffffff8002f4b8bf
0xffffff80f4a1be30 : 0xffffff8002f591cf
0xffffff80f4a1be60 : 0xffffff8002f5942f
0xffffff80f4a1bea0 : 0xffffff8002f58c59
0xffffff80f4a1bf00 : 0xffffff8002f5973c
0xffffff80f4a1bf50 : 0xffffff8002fe060a
0xffffff80f4a1bfb0 : 0xffffff8002ccdc03

BSD process name corresponding to current thread: java

Mac OS version:
12C3103

Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 12:13:47 PDT 2012; root:xnu-2050.20.9~1/RELEASE_X86_64
Kernel UUID: 3F93B852-872F-3DF0-BCF8-46D48024C422
Kernel slide:     0x0000000002a00000
Kernel text base: 0xffffff8002c00000
System model name: Macmini6,2 (Mac-F65AE981FFA204ED)

System uptime in nanoseconds: 10394743962797
last loaded kext at 244171856220: com.apple.filesystems.msdosfs     1.8 (addr 0xffffff7f8486b000, size 65536)
last unloaded kext at 304298434694: com.apple.filesystems.msdosfs     1.8 (addr 0xffffff7f8486b000, size 57344)
loaded kexts:
com.apple.driver.AudioAUUC     1.60
com.apple.iokit.IOBluetoothSerialManager     4.1.2f9
com.apple.filesystems.autofs     3.0
com.apple.driver.AGPM     100.12.81
com.apple.driver.ApplePlatformEnabler     2.0.6d1
com.apple.driver.X86PlatformShim     1.0.0
com.apple.driver.AppleMikeyHIDDriver     122
com.apple.iokit.IOUserEthernet     1.0.0d1
com.apple.driver.AppleHDA     2.3.5fc12
com.apple.Dont_Steal_Mac_OS_X     7.0.0
com.apple.driver.AppleMikeyDriver     2.3.5fc12
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport     4.1.2f9
com.apple.driver.ApplePolicyControl     3.2.13
com.apple.driver.AppleLPC     1.6.0
com.apple.driver.AppleUpstreamUserClient     3.5.10
com.apple.driver.AppleMCCSControl     1.1.11
com.apple.driver.AppleUSBDisplays     357
com.apple.driver.AppleSMCPDRC     1.0.0
com.apple.driver.AppleIntelHD4000Graphics     8.0.6
com.apple.driver.AppleIntelFramebufferCapri     8.0.6
com.apple.driver.AppleIRController     320.15
com.apple.driver.Oxford_Semi     3.1.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib     1.0.0d1
com.apple.BootCache     34
com.apple.driver.XsanFilter     404
com.apple.iokit.IOAHCIBlockStorage     2.3.1
com.apple.driver.AppleSDXC     1.4.0
com.apple.driver.AppleUSBHub     5.5.0
com.apple.iokit.AppleBCM5701Ethernet     3.5.0b9
com.apple.driver.AirPort.Brcm4331     612.20.15
com.apple.driver.AppleFWOHCI     4.9.6
com.apple.driver.AppleAHCIPort     2.5.1
com.apple.driver.AppleUSBEHCI     5.5.0
com.apple.driver.AppleUSBXHCI     1.5.1
com.apple.driver.AppleEFINVRAM     1.7
com.apple.driver.AppleACPIButtons     1.7
com.apple.driver.AppleRTC     1.5
com.apple.driver.AppleHPET     1.8
com.apple.driver.AppleSMBIOS     1.9
com.apple.driver.AppleACPIEC     1.7
com.apple.driver.AppleAPIC     1.6
com.apple.driver.AppleIntelCPUPowerManagementClient     196.0.0
com.apple.nke.applicationfirewall     4.0.39
com.apple.security.quarantine     2
com.apple.driver.AppleIntelCPUPowerManagement     196.0.0
com.apple.iokit.IOSerialFamily     10.0.6
com.apple.kext.triggers     1.0
com.apple.iokit.IOSurface     86.0.3
com.apple.iokit.IOBluetoothFamily     4.1.2f9
com.apple.driver.DspFuncLib     2.3.5fc12
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport     4.1.2f9
com.apple.driver.AppleGraphicsControl     3.2.13
com.apple.driver.AppleSMBusPCI     1.0.11d0
com.apple.driver.AppleSMBusController     1.0.11d0
com.apple.driver.X86PlatformPlugin     1.0.0
com.apple.driver.AppleUSBAudio     2.9.0f6
com.apple.iokit.IOAudioFamily     1.8.9fc11
com.apple.kext.OSvKernDSPLib     1.6
com.apple.driver.AppleSMC     3.1.4d2
com.apple.driver.AppleHDAController     2.3.5fc12
com.apple.iokit.IOHDAFamily     2.3.5fc12
com.apple.iokit.IOFireWireIP     2.2.5
com.apple.driver.IOPlatformPluginFamily     5.3.0d47
com.apple.iokit.IONDRVSupport     2.3.6
com.apple.iokit.IOGraphicsFamily     2.3.6
com.apple.driver.AppleUSBHIDMouse     175.8
com.apple.driver.AppleHIDMouse     175.8
com.apple.driver.AppleUSBHIDKeyboard     170.2
com.apple.driver.AppleHIDKeyboard     170.2
com.apple.iokit.IOSCSIBlockCommandsDevice     3.5.5
com.apple.iokit.IOUSBHIDDriver     5.2.5
com.apple.iokit.IOFireWireSerialBusProtocolTransport     2.1.1
com.apple.iokit.IOSCSIArchitectureModelFamily     3.5.5
com.apple.iokit.IOFireWireSBP2     4.2.2
com.apple.driver.AppleThunderboltDPOutAdapter     1.8.9
com.apple.driver.AppleThunderboltDPInAdapter     1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily     1.8.9
com.apple.driver.AppleThunderboltPCIUpAdapter     1.2.6
com.apple.driver.AppleThunderboltPCIDownAdapter     1.2.6
com.apple.driver.AppleUSBMergeNub     5.5.0
com.apple.driver.AppleUSBComposite     5.2.5
com.apple.driver.AppleThunderboltNHI     1.6.3
com.apple.iokit.IOThunderboltFamily     2.1.8
com.apple.iokit.IOEthernetAVBController     1.0.2b1
com.apple.iokit.IO80211Family     510.4
com.apple.iokit.IONetworkingFamily     3.0
com.apple.iokit.IOFireWireFamily     4.5.5
com.apple.iokit.IOUSBUserClient     5.5.0
com.apple.iokit.IOAHCIFamily     2.3.1
com.apple.iokit.IOUSBFamily     5.5.0
com.apple.iokit.IOHIDFamily     1.8.1
com.apple.driver.AppleEFIRuntime     1.7
com.apple.iokit.IOSMBusFamily     1.1
com.apple.security.sandbox     220
com.apple.kext.AppleMatch     1.0.0d1
com.apple.security.TMSafetyNet     7
com.apple.driver.DiskImages     344
com.apple.iokit.IOStorageFamily     1.8
com.apple.driver.AppleKeyStore     28.21
com.apple.driver.AppleACPIPlatform     1.7
com.apple.iokit.IOPCIFamily     2.7.3
com.apple.iokit.IOACPIFamily     1.4
com.apple.kec.corecrypto     1.0
System Profile:
Model: Macmini6,2, BootROM MM61.0106.B03, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.8f0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 768 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.15)
Bluetooth: Version 4.1.2f9 11046, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: Apple 57761-B0, sppci_ethernet, Thunderbolt@12,0,0
PCI Card: pci11c1,5901, sppci_ieee1394openhci, Thunderbolt@13,0,0
PCI Card: pci12d8,400e, sppci_usbopenhost, Thunderbolt@11,0,0
PCI Card: pci12d8,400e, sppci_usbopenhost, Thunderbolt@11,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@11,0,2
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x1d130000 / 9
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x1d133000 / 11
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x1d132000 / 10
USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828a, 0x1d181300 / 7
USB Device: hub_device, apple_vendor_id, 0x9127, 0x40100000 / 2
USB Device: Apple Thunderbolt Display, apple_vendor_id, 0x9227, 0x40170000 / 5
USB Device: FaceTime HD Camera (Display), apple_vendor_id, 0x1112, 0x40150000 / 4
USB Device: Display Audio, apple_vendor_id, 0x1107, 0x40140000 / 3
FireWire Device: OEM ATA Device 00, NewerTech Voyager Q, 800mbit_speed

Configuration information

2.3 GHz Intel Core i7 Mac Mini with 8 GB 1600 MHz DDR3 memory, 256GB factory installed SSD internal drive. Time Machine is running, but its set to ignore the FM Server folder. FMS is set to back-up the DBs to a FW800 connected drive. Apple Display connected via Thunderbolt.

Workaround

None.

Outcomes