0 Replies Latest reply on Jan 29, 2013 12:39 PM by wendy_1

    Referenced Illustrator Image Files no longer viewable in FM12 containers

    wendy_1

      Summary

      Referenced Illustrator Image Files no longer viewable in FM12 containers

      Product

      FileMaker Pro

      Version

      12

      Operating system version

      Mac OS 10.6.8

      Description of the issue

      In Filemaker 11, Illustrator AI images imported into a container field as references view correctly. In Filemaker 12, these images only show a software icon.

      Steps to reproduce the problem

      - In Filemaker 11, create a simple image catalog with three fields:  IMAGE, IMAGE THUMBNAIL, and FILENAME.
      - Create a folder of several Illustrator .AI images (we're using CS5). (Images should be saved with the "Create PDF Compatible File" checked.
      - In Filemaker 11, File>Import Records>Folder. Specify the folder. File Type is "Picture and movie files". Check the box "Import only a reference to each picture file. Continue with import, mapping fields appropriately.
      - Both the IMAGE and the IMAGE THUMBNAIL containers should show the art.
      - EITHER:  1) Create the same database in FM12 and import the same images, OR 2) Convert the database to FM12.
      - The IMAGE THUMBNAIL field will look fine. But the IMAGE field will no longer display the artwork

      Expected result

      In Filemaker 12, both the IMAGE field and the IMAGE THUMBNAIL field should display the artwork, just as in Filemaker 11.

      Actual result

      In Filemaker 12, while the IMAGE THUMBNAIL field looks fine, the IMAGE field displays a software icon with the image name and extension. There is no viewable artwork.

      We have a catalog of AI images that no longer works.

      Exact text of any error message(s) that appear

      There is no error message.

      Configuration information

      Note:  Native Adobe Photoshop image files still view correctly. It is only Native Adobe Illustrator image files that have stopped working.
      Note:  We are using Macs that have the Adobe CS5 suite available.

      Workaround

      We have found no workaround to the problem with referenced AI files, including alternative settings in Illustrator when saving the image files.

      AI_Images_in_FM11_vs_FM12.png