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Remote Access not working for Filemaker 11 upgrade

Question asked by JoleneHarrington on Feb 3, 2011
Latest reply on Feb 3, 2011 by JoleneHarrington

Summary

Remote Access not working for Filemaker 11 upgrade

Product

FileMaker Pro

Version

11

Operating system version

Windows XP Pro

Description of the issue

Tried to upgrade PC to Filemaker 11v1 and v2. Installs fine, but remote access not seeing host IPs. Pinging server fine. NOT a network issue as other inhouse computer can use FM11. New OS install. We've tried all the obvious things, but are stumped! FM 1st leve support unable to solve. DESPERATE to fix this!

Expected result

Ability to access remote servers.

Actual result

Unable to access files on remote servers.

Outcomes