5 Replies Latest reply on Oct 30, 2013 7:00 AM by codecruncher

    Resolution issues Since Windows 8.1 Update

    wknight4627

      Summary

      Resolution issues Since Windows 8.1 Update

      Product

      FileMaker Pro

      Version

      12.04 Filemaker Pro

      Operating system version

      Windows 8.1

      Description of the issue

      Since the windows update from windows 8 to windows 8.1 it seems that all laptops or desktops that have HD graphics processors can not process the correct resolution for file maker pro 12.04.

      Specifically all other items and programs on the computer are perfectly fine except Filemaker pro 12.04

      Example Laptop has a screen resolution of 1920 x 1080 prior to 8.1 upgrade everything fit perfect on the screen when data bases and filemaker pro 12.04 were opened graphics were sharp and detailed on the client side of filemaker pro 12.04.

      Now I will  specially address the client software and not the database.

      After 8.1 upgrade client software filemaker pro 12.04 appears to be zoomed in all toolbars are fuzzy and not sharp its almost like just for filemaker resolution has been reduced.

      Results on Databases

      This also translates to the databases when they open as they no longer fit n the screens almost as is the resolution has been adjusted just for filemaker to a lower setting

      I have attempted to uninstall and reinstall the software on multiple upgraded computers and each has the same effect.

      I have attached a photo at 1920x1080 this photo is not zoomed it and as you will be able to tell its cartoonishly large.

      This photo was taken right after opening Filemaker

      Steps to reproduce the problem

      Open Filemaker pro 12.04 on Windows 8.1 Computer with HD graphics cards

      Expected result

      Resolution of client software to match computer resolution

      Actual result

      Filemaker pro 12.04 Resolution not matching computer resolution

      Exact text of any error message(s) that appear

      None

      Configuration information

      None

      Workaround

      None

      1920_1080_Res_Bad.png