3 Replies Latest reply on May 29, 2012 12:13 PM by ralvy

    Runtime Install Builder / user-privileges on Windows 7

    Benjamin Fehr

      Summary

      Runtime Install Builder / user-privileges on Windows 7

      Product

      FileMaker Pro

      Version

      11 + 12

      Operating system version

      Windows 7

      Description of the issue

      I'm having an affordable install-builder (Smart Install Maker - www.sminstall.com) to handle distribution and installation of my Runtime-Solution on customers PC's which does:
      decompressing of the resources, show license-agreement with 'accept' button, moving resources to the designated destination and writing any startup-alias' to the desktop and task-bar.
      The destinations folder is:
      C:/Program Files (x86) /

      So far, destination is equally to the install-routine FMI is performing for FMP or FMA installations.
      For any freaking Microsoft reasons, several files are in 'read only' state and some user-privileges are not set to 'Full control'. When starting the Runtime, the application is locked since data's can't be modified and on start, a message appears with "67 errors …".

      - is there any hidden FM Runtime resource on read-only state that causes the issue?
      - how does FMI's installer for FMP / FMA deal some user-privileges settings with Windows 7?
      (any scripts to do that settings?)

      Steps to reproduce the problem

      Download the installer on:
      http://www.medicalbizz.ch/dwd_dt.html
      => MedicalBizz® Installer/Updater Vers. 2.1.3 für Win XP / Vista / 7
      (sorry, only German language)

      Expected result

      all resources set to read-and-write and access-privileges 'Full control' for all users and groups.

      Actual result

      resources can't be modified due to restricted user-privileges. = >application is blocked and needs a force-quit to shut down

      Workaround

      Instructions to user to manually unlock any read-only state and to set user-privileges to 'Full control'.