AnsweredAssumed Answered

Runtime locks up when installed and run under Vista

Question asked by FileFox on May 13, 2009
Latest reply on Jul 12, 2009 by Pierecker

Summary

Runtime locks up when installed and run under Vista

Description of the issue

FileMaker Product(s) involved:FileMaker Pro 10.0v1 - RuntimeFileMaker Pro 10.0v2 - Runtime Operating System(s) involved:Windows Vista Ultimate Service Pack 1 - 32 Bit on a MacBook 13 Inch, Intel 1.2GHZThis does not happen under Windows XP service Pack 3, Mac OS X 10.4, Mac OS 10.5 Detailed description of the issue:I have a large Runtime solution that I am unable to successfully install under Windows Vista when using any sort of compression or installer.The only way it works is if the Runtime folder remains uncompressed and is being dragged directly onto the hard drive. As soon as the file is 'modified' through compression the uncompressed version locks up and I am unable to modify it in any way.This happens whether the runtime solution was generated under XP or Vista, whether the runtime installer is created on XP or Vista, whether the runtime files are dropped into the program folder prior to compression and whether the runtime files are downloaded or installed from a CD. The only exception is installing the runtime solution onto Vista's desktop instead of the program folder. Actual Result:Runtime solution can be launched but not modified after installation. Vista grants a pop up message "This action cannot be performed because this file is not modifiable."Any additional configuration information/troubleshooting that is relevant to the issue:Both XP and Vista are virgin installs on their own partitions with only Filemaker 10 and a few install-maker on the hard drive. The Runtime solution works flawless on Mac OS X and on XP. Any workarounds that you have found:A. Runtime folder remains uncompressed and is being dragged onto the hard drive directly. Not an option for electronic downloads since file is 500 MB +.B. Able to ‘install’ the runtime solution if the desired solution folder is saved onto the desktop instead of Vista's program folder. I'm guessing this has to do with Vista permission but am at a total loss. Any help is truly appreciated.

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