Runtime solution crashes when send an email feature is used.
Description of the issue
I have a client using a runtime solution to send emails to students in her classes. She reports to me that when she selects "send mail" and tries to go through the process, the runtime solution crashes and gives her the message, "there is a problem with this program has to shut down." The client is using a runtime solution on a windows machine. When creating this runtime solution, I used a windows machine to create it rather than creating the solution for use on windows on my Mac. I use a Mac and cannot seem to help her as I have never experienced this difficulty on my Mac. Any directions out there?