AnsweredAssumed Answered

Runtime USR files open incorrectly

Question asked by FrankWade on Dec 1, 2011
Latest reply on Feb 1, 2012 by TSGal

Summary

Runtime USR files open incorrectly

Product

FileMaker Pro

Version

Version 11.0v4

Operating system version

OSX

Description of the issue

I created both Mac and a Windows FM runtime solutions with a trial version. The file names are sample.exe and sample.app.

When I double click on the sample.USR file it opens displaying an older version of the solution e.g.  old user registration name, plus an old company logo and previous version of the application. The custom splash screen is displayed when a user exits the application.

It appears that there is a program bug with respect to the file extension USR in creating a Mac runtime solution in FileMaker Pro Advanced Version 11.

Expected result

The impact is that if I allowed people to download a trial Mac version, they could open the old out-of-date runtime version by double clicking on the sample.USR file.

The Windows runtime solution using the USR extension works correctly.

Exact text of any error message(s) that appear

No error messages appear.

Workaround

If I change the USR file extension to say, "DAT" and if I double click on this file (sample.dat) the runtime solution works correctly and shows the correct registration name.

Thus, when creating a Mac runtime solution do not use the file extension USR.

The Windows runtime solution using the USR extension works correctly.

Outcomes