AnsweredAssumed Answered

Runtime Version won't print body part under Yosemite

Question asked by richardsrussell on Nov 29, 2014
Latest reply on Dec 1, 2014 by TSGal

Summary

Runtime Version won't print body part under Yosemite

Product

FileMaker Pro

Version

created under FMPA 12

Operating system version

OS X 10.10

Description of the issue

I'm currently running the latest version of FMPA, 13.0v4, but back in 2012, when I was running FMPA 12, I created a runtime version of a file I called Ticketer, to let my sister allocate her season tickets to the Denver Nuggets among the people in her ticket-sharing group. It worked just fine until she recently upgraded to OS X Yosemite. Then her printouts stopped showing the body part. It DOES show up in Preview mode as always, but not on paper or in PDF output. The header part and the footer part print out as expected. In the header I've got a merge field that's supposed to indicate the number of records being printed. It too is coming up blank.

I kept a copy of Ticketer here at home, and sure enuf, I've got the same problem with a different hardware configuration, so it has something to do with the way FileMaker is trying to communicate with the printer via Yosemite. (My sister has downloaded the very latest version of her printer drivers, so that's not it. And, as I said, the header and footer parts still print normally.)

Steps to reproduce the problem

I can send you a copy of the runtime file if you'd like. It's just a tiny little thing for a single, simple purpose. I would've sent you a sample image of a page of the defective output, but your upload filter won't allow PDF files.

Expected result

Should print body part as before.

Actual result

Doesn't.

Exact text of any error message(s) that appear

None.

Workaround

Nope.

Outcomes