1 Reply Latest reply on Jul 11, 2011 10:11 AM by philmodjunk

    Save as Pdf crashes FMP Adv 11.3

    bearhart74_1

      Summary

      Save as Pdf crashes FMP Adv 11.3

      Product

      FileMaker Pro

      Version

      11.03

      Operating system version

      win 7

      Description of the issue

      When running a simple script on a file deployed with FMS Avd 10  that:
      1. Get desktop path into $path variable for document output
      2. Sorts found set
      3. Save records as PDF to $path with create email attachment option chosen and without dialog

      Expected result

      completed process with email and document on desktop

      Exact text of any error message(s) that appear

      Dialog Box Title: Save As PDF (Not Responding)
      Dialog Message: Saving PDF File...

      Workaround

      Manually crash FMP via task mgr.
      Rerun the script

        • 1. Re: Save as Pdf crashes FMP Adv 11.3
          philmodjunk

          Basic diagnostic tests to perform when you get frequent crashes:

          Does the crash only occur with a specific file?

          Test by creating a small sample file and see if opening it and working with it also generates a crash. If it crashes too, the problem likely lies with the computer or it's installation of FileMaker. If it does not crash, it becomes more likely that there is a problem with the file.

          What is reported when you recover the file?

          The file could be damaged.

          1. Things to keep in mind about Recover:
          2. Recover does not detect all problems
          3. Recover doesn't always fix all problems correctly
          4. Best Practice is to never put a recovered copy back into regular use or development. Instead, replace the damaged file with an undamaged back up copy if this is at all possible. You may have to save a clone of the back up copy and import all data from your recovered copy to get a working copy with the most up to date information possible.