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Save Records as PDF does not export data if font is set to Arial

Question asked by Janzo on Jun 19, 2015
Latest reply on Jul 25, 2015 by philmodjunk

Summary

Save Records as PDF does not export data if font is set to Arial

Product

FileMaker Pro

Version

14.0.1

Operating system version

Mac OS X Mavericks

Description of the issue

Database has a layout that shows an invoice constructed from a portal. Line items are portal records. Export Records as PDF works as expected in FMP 11, 12, and 13. In FMP14 it saves the PDF with the portal record fields not showing. Portal fields are in Arial 6pt font. Changing the font of the line items to Geneva fixes the problem. This happens only in FMP14.

Steps to reproduce the problem

Run the script that has script step "Save Records as PDF"

Expected result

Invoice with properly populated portal/line items.

Actual result

Invoice is not showing the line items.

Exact text of any error message(s) that appear

No error message

Workaround

Run script in FMP12 or FMP13. Or change font to anything other than Arial.

Outcomes