2 Replies Latest reply on Jan 19, 2012 2:13 PM by philmodjunk

    Script print issue

    CaptainJake

      Summary

      Script print issue

      Product

      FileMaker Server

      Version

      FMP Server 11

      Operating system version

      XP and Windows 7

      Description of the issue

      When I create a script to run on a file being served through FMP Server it does not properly reset the printer set up at each station. The results are mixed depending upon what the printer defaults are at each station.It appears as if the script step for printer, defaults to the current print variables set on the station performing the script instead of resetting the printer defaults set up when the script was created. I have tried creating separate scripts steps and calling up those scrips within a script as well as setting up a redundent printer set up to no avail. Is this a limitation in Filemaker? Or is thier some specific way to do this that will overide the default printer set up at each station

      Steps to reproduce the problem

      Create a script and include a "printer set up" "restore the printer set up" then print

      Expected result

      If the printer set up was "portrait", "2 copies", "staple left corner", "Collated" that is what I expect to get on any station that calls that script.

      Actual result

      If the default printer set up was "landscape" on the station that called the script it does not print "portrait". If the default set up was "3 hole punch duplex" then I may very well get that also. Even though it is not in my print set up

      Configuration information

      Latest driver for new Minolta Bizhup C 552 and windows XP and Windows 7 stations. Filemaker server 11 running on Windows small business server latest version. One file with 24 tables 7 users on seat license.

      Workaround

      Show print driver and make eveyone use printer set up each time they print

        • 1. Re: Script print issue
          TSGal

          Clifford Jacobson:

          Thank you for your post, and I apologize for the late reply.

          Are you specifying the printer in Print Setup and in the Print step?  If not, then the script will print to the default printer at each workstartion.  Make sure you are specifying the exact printer, and make sure each workstation is set up to print to that specific printer.  If not, then FileMaker will not be able to find the printer and it will print to the default printer for that workstation.

          TSGal
          FileMaker, Inc.

          • 2. Re: Script print issue
            philmodjunk

            It's been my experience that not all options specified in a print setup or print step are retained. In our case, a custom page size must be manually specified by the user each morning after opening the database.