AnsweredAssumed Answered

Scroll wheel not working on second monitor.

Question asked by RickM on Oct 1, 2012
Latest reply on Mar 27, 2013 by disabled_ntaylor

Summary

Scroll wheel not working on second monitor.

Product

FileMaker Pro

Version

12 & 12 Advanced v02

Operating system version

Windows XP pro SP3 (now windows 7 pro - 64 bit)

Description of the issue

With FMP12/adv. open on secondary monitor, the mouse scroll wheel will not scroll through the records.  When I drag the window back to the primary monitor the scrolling works.  Other programs do work on the secondary monitor including FMP9 was tested.

Steps to reproduce the problem

Open FMP12 and place open window on secondary monitor.  Try scrolling through the records.

Expected result

Records should scroll.

Actual result

Not scrolling on secondary monitor.

Exact text of any error message(s) that appear

NA

Configuration information

Update:  2/13/13 - It has been discovered that this problem occurs when the second monitor is positioned left or top of primary monitor.

Workaround

Update:  2/13/13 - Run Filemaker on primary monitor or adjust secondary monitor to right or below the primary.

Outcomes