2 Replies Latest reply on Sep 1, 2009 8:55 AM by mrvodka

    Searching on the forum logout issue

    mrvodka

      Summary

      Searching on the forum logout issue

      Description of the issue

      FileMaker Product(s) involved:This website Operating System(s) involved:Window XP SP2  Browsers(s) tested with:Windows IE 7.0.5730.13Firefox 3.0.12  Detailed description of the issue:After performing a search ( not advanced search ) in the forums. Itwill return a list of knowledge base articles first and then a section of forums posts. If you select one of the forum posts, it will bring you to it as it should. If you hit the browser's back button and then choose another forum post, it will present you with a "Authentication Failed" page and it will look like you have logged off, as it has links to register, sign in, and help.   Exact steps to reproduce the issue:1.  Login with an account to the forums2.  Perform a search for something such as "import" ( not an advancved search )3.  Click a forum post link in the bottom forum section4.  Hit the back button on your browser5.  Click another forum post link Expected Result:It should keep your web session remaining logged in Actual Result:It appears to have logged you off although I dont think it actually kills the cookieExact text of any error message(s) that appeared:Authentication Failed.The link you clicked is requesting an operation that requires authentication, but the authentication failed.There are five main reasons why this may happen: 1) The link you clicked on was not generated for you, but was intended only for someone else's use to perform an action on their account. If the other person pasted such a link into a message body or you were re-directed to such a link from another link you clicked on, the authentication will fail and you will arrive here instead. 2) The link was valid for you, but your authentication ticket has expired. If this is the case, hit the back button in your browser and refresh the page containing the link. You will then get a fresh ticket and when you click on the link again it will work. 3) Your browser session may have expired. If so, hit the back button in your browser, then refresh the page containing the link you clicked on. You will get a fresh ticket and if you click on the link again it will work. 4) Your browser may be set to not accept session cookies (or the cookie may have been deleted, or you may have been prompted and refused the cookie), in this case you should modify your browser settings to accept session cookies, and/or accept the session cookie if you are prompted, in order to use this site. 5) Your browser arrived at this location from someplace other than this site (an external link or site), or your browser or security software may be set to not send referrer information, in this case you should use the links on this site itself or verify that your browser or security software settings allow sending referrer information, in order to use this site.Any workarounds that you have found:Perform a new search and click the second link that you intended.