10 Replies Latest reply on Apr 14, 2015 7:02 PM by mchancevet@gmail.com

    Send Mail script step not opening new mail dialogue - FM13Adv, OS X 10.10.1, Microsoft Outlook for...

    mchancevet@gmail.com

      Summary

      Send Mail script step not opening new mail dialogue - FM13Adv, OS X 10.10.1, Microsoft Outlook for Mac 2011 v14.4.8

      Product

      FileMaker Pro

      Version

      FM13 Adv 13.0v5

      Operating system version

      OSX 10.10.1 (mac Mini)

      Description of the issue

      Send Mail - not working Mac OS X 10.10 - FM13, Outlook for Mac 2011 (14.4.8)
      Post:
      Hello,

      I have recently moved from a PC to a Mac. A FM13 file that was sending mail OK off multiple scripts on my PC is not sending emails off the same scripts on my new mac.

      I am using FM13Adv, Outlook:Mac2011 (v14.4.8)

      The scripts open outlook but that is the end - no send mail dialogue etc.

      Would appreciate any thoughts or troubleshooting tips.

      Regards,

      Morgan

      Steps to reproduce the problem

      Launch script of button which includes 'send mail' step

      Expected result

      New Message dialogue in Outlook should open.
      Email addresses should profile as per the options selected in the script step
      Calculated text should populate the mail body
      etc.

      Actual result

      Outlook window becomes active window on screen (moves to front of view).
      No new message is generated, no dialogue window is created, no new mail is created.
      Sent mail shows no mail has been sent.
      Windows tab on Outlook does not list a new message dialogue as a window available for interaction