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Send Mail script step not opening new mail dialogue - FM13Adv, OS X 10.10.1, Microsoft Outlook for...

Question asked by mchancevet@gmail.com on Mar 8, 2015
Latest reply on Apr 14, 2015 by mchancevet@gmail.com

Summary

Send Mail script step not opening new mail dialogue - FM13Adv, OS X 10.10.1, Microsoft Outlook for Mac 2011 v14.4.8

Product

FileMaker Pro

Version

FM13 Adv 13.0v5

Operating system version

OSX 10.10.1 (mac Mini)

Description of the issue

Send Mail - not working Mac OS X 10.10 - FM13, Outlook for Mac 2011 (14.4.8)
Post:
Hello,

I have recently moved from a PC to a Mac. A FM13 file that was sending mail OK off multiple scripts on my PC is not sending emails off the same scripts on my new mac.

I am using FM13Adv, Outlook:Mac2011 (v14.4.8)

The scripts open outlook but that is the end - no send mail dialogue etc.

Would appreciate any thoughts or troubleshooting tips.

Regards,

Morgan

Steps to reproduce the problem

Launch script of button which includes 'send mail' step

Expected result

New Message dialogue in Outlook should open.
Email addresses should profile as per the options selected in the script step
Calculated text should populate the mail body
etc.

Actual result

Outlook window becomes active window on screen (moves to front of view).
No new message is generated, no dialogue window is created, no new mail is created.
Sent mail shows no mail has been sent.
Windows tab on Outlook does not list a new message dialogue as a window available for interaction

Outcomes