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Send Mail strips out carriage returns and sends one big paragraph

Question asked by hi-voltage on Mar 20, 2013

Summary

Send Mail strips out carriage returns and sends one big paragraph

Product

FileMaker Pro

Version

12v3

Operating system version

OS X 10.7.5

Description of the issue

Send Mail strips out carriage returns from the body field and sends the body as one great big paragraph with no carriage returns anywhere.


Tested this in FileMaker 11 - works perfectly fine, however does not work in FM12.

Steps to reproduce the problem

Create a new field, type in text into the field, create several lines of text (separated with a carriage return).

Create new script with 'Send Mail' script step. Set the new field for the message body.

Send the message.

Expected result

The email should have carriage returns separating the multiple paragraphs.

Actual result

No carriage returns in the email at all - one large paragraph.

Configuration information

Running Entourage 2008 - version 12.3.6.

I don't think this is an Entourage problem since it works on FM11 and not FM12.

Workaround

Have not yet worked one out.

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