AnsweredAssumed Answered

Send mail with PDF Attachment - Some problems in FileMaker Go

Question asked by FabioBosisio on Mar 4, 2013
Latest reply on Mar 8, 2013 by rgordon

Summary

Send mail with PDF Attachment - Some problems in FileMaker Go

Product

FileMaker Go

Version

12.0.6

Operating system version

iOS Latest

Description of the issue

In one of my projects with FMGo 12, i have a script for send report in PDF via eMail that in some case doesn't work properly.
I use SMTP send mail function for sending mails (one record at time) and I export in Get ( DocumentPath ) my *.pdf file (always 1 page for record ie. 004565.pdf). In some cases the mail was sent properly, but the attachment doesn't attach properly so my customer recieve emai without report pdf.

What's wrong in my script? The size of attachment is about 200Kb. I insert also many pauses for delay during saving and sending mail, but the 30% of sent mail are without attacchment.

Thanks in advance, Fabio

Steps to reproduce the problem

No steps. Problem occurs randomly!

Expected result

Mail sent properly with attachment.

Actual result

In some cases and not for all users, mail was send without attachment.

Exact text of any error message(s) that appear

No error message.

Configuration information

iPhone 4/4S/5 with latest IOS and FileMaker Go 12.0.6

Workaround

Insert pause between save PDF and send mail, but not in all case works.

Outcomes