3 Replies Latest reply on Jan 26, 2015 9:58 AM by TSGal

    signatures in FMGO

    AdrianIonascu

      Summary

      signatures in FMGO

      Product

      FileMaker Go

      Version

      12

      Operating system version

      MAC OS 10.9

      Description of the issue

      I'm using FM GO on an IPAD to capture customer signature. Even I save the changes, the signature does not appear in Main Database (FM PRO 12, hosted on a computer in the same network). The container shows only a png file, even on the IPAD the signature looks OK.

      Screen_Shot_2015-01-25_at_7.10.29_PM.png

        • 1. Re: signatures in FMGO
          TSGal

          Adrian Ionascu:

          Thank you for your post.

          I am unable to replicate the issue.  Here is what I have done:

          1. In FileMaker Pro 12.0v5 under Mac OS X 10.9.5, I created a database file with a Container field named "Signature".

          2. I turned on Network Sharing.

          3. In FileMaker Go 13.0v8, I accessed the file, added a record, tapped into the Signature field, tapped "Signature", entered a signature, tapped "Accept", and the signature appears on the device and in the record on the Mac.

          Let me know what I am doing differently than you so I can replicate the issue.

          TSGal
          FileMaker, Inc.

          • 2. Re: signatures in FMGO
            AdrianIonascu

            I did the same thing, except I'm hosting the data base on a yosemite server, should i try with a regular Mac OS 10.9?

            • 3. Re: signatures in FMGO
              TSGal

              Adrian Ionascu:

              Your post shows Mac OS X 10.9.  That is why I tested it under that system.

              I have just hosted the file with FileMaker Pro 12.0v5 under Mac OS X 10.10.1, and following the same steps from my previous posting, I still get the same results.  I also tested (successfully) with FileMaker Pro 13.0v4 under Mac OS X 10.10.1.

              TSGal
              FileMaker, Inc.