AnsweredAssumed Answered

Single-Clicking not working...need to Double-Click

Question asked by SpecVet on Apr 15, 2015
Latest reply on Apr 16, 2015 by Fred(CH)

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Comment • 4

Summary

Product

FileMaker Pro

Version

Operating system version

OS X

Description of the issue

See:
http://forums.filemaker.com/posts/1a4a528e4a

This too is being reported by some of our clients... however, it requires a full reboot of the computer (Max OS X

Anyone at FMI have any insight to this issue?

Steps to reproduce the problem

Click on buttons, fields, etc.

Expected result

Should be able to execute the button, enter the field, etc.

Actual result

Nothing happens, you need to double click to have an action take place.

Configuration information

FMP 13.0v5
OS X 10.10.2

Although this was reported when using FMP 12 and a previous OS.

Workaround

Reboot workstation

No one else has this question

Outcomes

TSGal Apr 15, 2015 2:06 PM

Answer Feedback:

Thank you for your post.

I have not encountered this issue, and I know that doesn't help you. In addition, I do not see any report of this behavior reported.

Are there any Layout script triggers enabled? For instance, OnLayoutEnter or OnLayoutKeystroke?

Do you have any plug-ins installed and enabled? If so, which plug-ins?

Is this occurring with one file or all files? If one file, is it occurring on one layout or all layouts?

Any other information you can provide may be helpful in determining the cause.

TSGal
FileMaker, Inc.

Actions

philmodjunk Apr 15, 2015 2:08 PM

Sometimes, "weird mouse behavior" can be traced to a specific brand of hardware or to interference from another application also installed and (perhaps) running on the machine. So you may need to search for any possible common denominators...

Actions

Fred(CH) Apr 16, 2015 11:34 AM

A Mac OS X specific issue does exist, but obviously, i am not able to replicate it on demand and i don't know if you are really running into it or not. Mine is windows management related.

That is, even FileMaker Pro is the front / activated application, its first window is like inactive (you can see it looking its clearer title bar).

When this issue occurs, a double click is needed where a simple clic is generally enough.

Then, the way to restore a normal state is to activate the Finder and then, reactivate FileMaker Pro, using the Dock for instance.

So, the next time the issue occurs, you can try this process above, that not need a restart nor a quitting, and maybe post back here.

I know that not helps a lot but it is the most i can suggest at this time...

Good luck !

Fred

Actions

Fred(CH) Apr 16, 2015 11:51 AM

Oh sorry, i am not sure the Dock to activate / inactivate is enough in this case. If not, use instead [cmd]+[Tab]

Actions

4 Replies

TSGal Apr 15, 2015 2:06 PM
Mark Correct
Correct Answer
Answer Feedback:

Thank you for your post.

I have not encountered this issue, and I know that doesn't help you. In addition, I do not see any report of this behavior reported.

Are there any Layout script triggers enabled? For instance, OnLayoutEnter or OnLayoutKeystroke?

Do you have any plug-ins installed and enabled? If so, which plug-ins?

Is this occurring with one file or all files? If one file, is it occurring on one layout or all layouts?

Any other information you can provide may be helpful in determining the cause.

TSGal
FileMaker, Inc.
Like • Show 0 Likes0
Actions
philmodjunk Apr 15, 2015 2:08 PM
Mark Correct
Correct Answer
Sometimes, "weird mouse behavior" can be traced to a specific brand of hardware or to interference from another application also installed and (perhaps) running on the machine. So you may need to search for any possible common denominators...
Like • Show 0 Likes0
Actions
Fred(CH) Apr 16, 2015 11:34 AM
Mark Correct
Correct Answer
A Mac OS X specific issue does exist, but obviously, i am not able to replicate it on demand and i don't know if you are really running into it or not. Mine is windows management related.

That is, even FileMaker Pro is the front / activated application, its first window is like inactive (you can see it looking its clearer title bar).

When this issue occurs, a double click is needed where a simple clic is generally enough.

Then, the way to restore a normal state is to activate the Finder and then, reactivate FileMaker Pro, using the Dock for instance.

So, the next time the issue occurs, you can try this process above, that not need a restart nor a quitting, and maybe post back here.

I know that not helps a lot but it is the most i can suggest at this time...

Good luck !

Fred
Like • Show 0 Likes0
Actions
Fred(CH) Apr 16, 2015 11:51 AM
Mark Correct
Correct Answer
Oh sorry, i am not sure the Dock to activate / inactivate is enough in this case. If not, use instead [cmd]+[Tab]
Like • Show 0 Likes0
Actions

Single-Clicking not working...need to Double-Click

Summary

Product

Version

Operating system version

Description of the issue

Steps to reproduce the problem

Expected result

Actual result

Configuration information

Workaround

Outcomes

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