AnsweredAssumed Answered

Slowness in getting filtered file list from remote host

Question asked by hschlossberg on Jun 2, 2015
Latest reply on Jul 2, 2015 by TSGal

Summary

Slowness in getting filtered file list from remote host

Product

FileMaker Server

Version

FMS 13v5 / FMP 14v1

Operating system version

FMS: WIN2008r2 / FMP: WIN7 (64-bit)

Description of the issue

Using Pro 14 to access Server 13 over a WAN, where the remote server is set to filter the "hosts" file list by db account, can take up to a minute to retrieve/display the available file list.

It is perfectly fast when accessing from Pro 13 or when just opening the file directly through 'recent files'.

In my test case, server SSL is NOT turned on.

Steps to reproduce the problem

1) In Pro 14, go to Open Remote
2) Click on a remote host name whose file list is set to be filtered by account;
3) Enter an account name and password
4) wait.
5) wait some more.

1) In Pro 13, go to Open Remote
2) Click on the same remote host;
3) Enter an account name and password
4) bingo.

Outcomes