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Spinning beach ball and crash after SMTP mail

Question asked by codecruncher on Aug 2, 2010
Latest reply on Aug 30, 2010 by codecruncher


Spinning beach ball and crash after SMTP mail



Operating system version

OS X 10.6.3

Description of the issue

As a developer of a runtime solution that uses SMTP mail for the registration of the application I have 1 out of 25 customers experiencing a crash when filemaker attempts to send the SSL registration email. This happens consistently for users of Snow Leopard. I have never experienced the crash myself before installing Snow Leopard but can now re-create it each time the script is run under FileMaker 10v3. I am happy to report that the crash does not occur under FileMaker 11v2. I would love to find out from the development team if the SMTP mail function has been re-written for FileMaker 11v2 and if there are any steps I can take to avoid the crash in FileMaker 10v3. The system requirements of FileMaker 11v2 are still a little too high for the average user. A crash log is available. Thank you very much for your time.