Thank you for posting.
The starter solution screen will be empty if the template folder isn't where FileMaker "expects" it to be.
Have you been able to get to the starter solutions before? Is this a new installation?
First check to see if the folder was installed:
The default location is /Applications/FileMaker Pro/English Extras/Templates.
Additional detail about what you have tried would be helpful in narrowing down what is going on.