AnsweredAssumed Answered

Subsummary Lines Cut Off in WebDirect

Question asked by kurisutofaa on Aug 8, 2014
Latest reply on May 10, 2016 by TSGal

Summary

Subsummary Lines Cut Off in WebDirect

Product

FileMaker Server

Version

13.0.4 (and earlier)

Operating system version

Mac OS X 10.9.4

Description of the issue

When a subsummary report section contains multiples lines of fields, some are wholly or partially cut off in WebDirect.

Steps to reproduce the problem

Create a multi-level subsummary report, and in the last section position fields to display multiple lines of text.

Expected result

WebDirect report looks similar to the same report as displayed in the desktop application.

Actual result

While the report looks fine in the desktop application, some lines are wholly or partially cut off in the WebDirect version.

In the attached Safari and Chrome screenshots, specifically notice "Direct > Kid's Shoes > 2014 and 2015" are entirely cut off and "FLS > Kid's Shoes > 2014" is partially cut off and "2015" is missing.

Exact text of any error message(s) that appear

N/A

Configuration information

This issue has occurred with every version of FileMaker Server 13, including 13.0.4. My environment is a two-machine setup, both on Mac OS X 10.9.4 and using all default installation options. I do not have easy access to equipment to test alternative configurations.

Much of the data is this database comes from SQL and Oracle, so I do not think a copy of my file would be useful, but I can provide one if necessary. The attached screenshot does show the layout design, since that may be helpful—notice there is no body component, the multiple "lines" are in a subsummary section).

Workaround

The report looks fine in the desktop application. All supported browsers consistently display the issue, so I believe the issue lies in the Web Publishing Engine.

Four_Screenshots.png

Outcomes