Thank you for the post.
I apologize for the inconvenience. I don't show any record of you contacting Techinal Support; however, based on your forum name, I resent the email containing the license keys and installation media for your original FileMaker Pro 11 order and the complimentary upgrade to FileMaker Pro 12.
If you need further assistance, I have additionally contacted you privately. Please check your inbox at the top of the screen.
Rock'n Roll. Its all running smoothly.
Thank you for your prompt assistance.