AnsweredAssumed Answered

text disappears after moving file to another computer

Question asked by mberezin on Jan 9, 2012
Latest reply on Jan 9, 2012 by mberezin

Summary

text disappears after moving file to another computer

Product

FileMaker Pro

Version

11.0v4

Operating system version

Mac OS 10.7.2

Description of the issue

I've been developing a solution on my 24" iMac, display at 1920 x 1200. I transferred the file to a MacBook Pro to work on it while away from home. When I open the file on the MacBook, all text has disappeared, whether in Preview, Layout, or Browse mode.

Expected result

I expect text to display regardless of which computer I'm using, or which screen resolution I'm using.

Actual result

See desc. of issue.

Exact text of any error message(s) that appear

None

Configuration information

I experimented with different display resolutions. The MacBoo Pro's resolution is 1440 x 900, and I also tried it on a Dell display connected to the MacBook at 1920 x 1080. Then I tried other resolutions, all to no avail.

I use Parallels Desktop software to run Windows 7 on the MacBook Pro; when I open the file in Filemaker for Windows, all the text appears fine.

screen2.jpg

Outcomes