11 Replies Latest reply on Feb 29, 2012 11:46 PM by conchology

    The file cannot be displayed error



      The file cannot be displayed error


      FileMaker Pro



      Operating system version

      OX 10.6.x and 10.7.x

      Description of the issue

      When using a container field that displays a linked image (JPEG) the field displays the error "The file cannot be displayed".

      Steps to reproduce the problem

      This error appeared after I upgraded from FileMaker 8 to FileMaker 11.  This message was not appearing on all images only some of them.  In troubleshooting the issue I compared the permissions on the files that were displaying images vs those that weren't.  The files that were displaying images had read/write access enabled.  The files that weren't only had read access.  As a test I then set permissions on all images to read only.  Once I did this the error appeared on all images.

      Setting all images to read/write access is not a solution as I can't give users write access to the images.

      Expected result

      Displaying images

      Actual result

      Displaying error "The file cannot be displayed"

      Exact text of any error message(s) that appear

      The file cannot be displayed

      Configuration information

      The images are hosted on Mac OS X Server 10.4.x