AnsweredAssumed Answered

The file cannot be displayed error

Question asked by AnswerFeedback1105 on Oct 11, 2011
Latest reply on Feb 29, 2012 by conchology


The file cannot be displayed error


FileMaker Pro



Operating system version

OX 10.6.x and 10.7.x

Description of the issue

When using a container field that displays a linked image (JPEG) the field displays the error "The file cannot be displayed".

Steps to reproduce the problem

This error appeared after I upgraded from FileMaker 8 to FileMaker 11.  This message was not appearing on all images only some of them.  In troubleshooting the issue I compared the permissions on the files that were displaying images vs those that weren't.  The files that were displaying images had read/write access enabled.  The files that weren't only had read access.  As a test I then set permissions on all images to read only.  Once I did this the error appeared on all images.

Setting all images to read/write access is not a solution as I can't give users write access to the images.

Expected result

Displaying images

Actual result

Displaying error "The file cannot be displayed"

Exact text of any error message(s) that appear

The file cannot be displayed

Configuration information

The images are hosted on Mac OS X Server 10.4.x