AnsweredAssumed Answered

Unable to access certain windows when switching to single monitor

Question asked by TonyMiller on Jun 12, 2015
Latest reply on May 19, 2016 by gcatnine

Summary

Unable to access certain windows when switching to single monitor

Product

FileMaker Pro

Version

14.0

Operating system version

Windows 7

Description of the issue

I have an external monitor attached to my laptop. The OS identifies the external monitor as secondary, so the Start menu, etc. are on the laptop monitor. I use the external monitor for most of my development work when in the office.
I opened FileMaker out of the office and was unable to access any of the peripheral windows (Script Workspace, Script Debugger, etc.) because, apparently, they were tied to the now non-existent external monitor. They were certainly active, because scripts would not run if the debugger was active.
There is no way to move one of these windows because they're not tied to the OS as a window, but part of the FileMaker window.

Steps to reproduce the problem

Open FileMaker on an external monitor.
Open peripheral windows and make sure they're moved to the external monitor.
Quit FMP & detach monitor.
Open FMP and try to access peripheral windows.

Expected result

FMP would recognize a non-existent monitor if the peripheral window is opened and put it in the same space as the FileMaker main window.

Actual result

Peripheral window is opened off-screen and unable to be accessed.

Exact text of any error message(s) that appear

None

Configuration information

Windows 7 on Lenovo T430

Workaround

Open in FileMaker 13, if that can be considered a workaround. ;-) Otherwise, I couldn't find any way to move or reset the window locations.

Outcomes