2 Replies Latest reply on Mar 21, 2012 11:51 PM by rolfschroeder

    Unable to install FM Pro 11 on MAC OSX Lion

    rolfschroeder

      Summary

      Unable to install FM Pro 11 on MAC OSX Lion

      Product

      FileMaker Pro

      Version

      11

      Operating system version

      Mac OSX Lion

      Description of the issue

      Installation routine crashes every time after entering license information.

      Exact text of any error message(s) that appear

      Process:         Installer [442]
      Path:            /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
      Identifier:      com.apple.installer
      Version:         5.0 (530)
      Build Info:      Installer-530000000000000~157
      Code Type:       X86 (Native)
      Parent Process:  launchd [290]

      Date/Time:       2012-03-20 23:51:18.519 +0100
      OS Version:      Mac OS X 10.7.3 (11D50b)
      Report Version:  9

      Interval Since Last Report:          66750 sec
      Crashes Since Last Report:           37
      Per-App Interval Since Last Report:  3294 sec
      Per-App Crashes Since Last Report:   27
      Anonymous UUID:                      B2A11BB4-0CE9-4ED9-B467-8967A6175A40

      Crashed Thread:  10

      Exception Type:  EXC_BREAKPOINT (SIGTRAP)
      Exception Codes: 0x0000000000000002, 0x0000000000000000

      Application Specific Information:
      objc[442]: garbage collection is OFF
      *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Main thread violation'
      *** Call stack at first throw:
      (
           0   CoreFoundation                      0x979f1b67 __raiseError + 231
           1   libobjc.A.dylib                     0x9c333149 objc_exception_throw + 155
           2   CoreFoundation                      0x97959369 +[NSException raise:format:arguments:] + 137
           3   Foundation                          0x9280a2d2 -[NSAssertionHandler handleFailureInFunction:file:lineNumber:description:] + 101
           4   DataDetectors                       0x9acb8540 -[NSScrollView(DDHighlightsExtension) dd_highlightsViews] + 182
           5   DataDetectors                       0x9acb8364 newTile + 111
           6   AppKit                              0x9657b758 -[NSScrollView _tileWithoutRecursing] + 42
           7   AppKit                              0x9657ea39 -[NSScrollView reflectScrolledClipView:] + 257
           8   DataDetectors                       0x9acb8787 newReflectScrolledClipView + 44
           9   AppKit                              0x9657fcef -[NSClipView _selfBoundsChanged] + 668
           10  AppKit                              0x9657f66d -[NSClipView setBoundsOrigin:] + 90
           11  AppKit                              0x9657f554 -[NSClipView setDocumentView:] + 503
           12  AppKit                              0x9656133f -[NSCustomView nibInstantiateWithObjectInstantiator:] + 870
           13  AppKit                              0x9645f68a -[NSIBObjectData instantiateObject:] + 271
           14  AppKit                              0x9645e859 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 349
           15  AppKit                              0x96454992 loadNib + 380
           16  AppKit                              0x96453d79 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 235
           17  AppKit                              0x96453c83 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
           18  InstallerPlugins                    0x0011a70f -[InstallerSection(Private) _loadMainNib] + 667
           19  Installer                           0x000d9d8c Installer + 134540
           20  Foundation                          0x9278ee59 -[NSThread main] + 45
           21  Foundation                          0x9278ee09 __NSThread__main__ + 1582
           22  libsystem_c.dylib                   0x9a806ed9 _pthread_start + 335
           23  libsystem_c.dylib                   0x9a80a6de thread_start + 34
      )


      Thread 0:: Dispatch queue: com.apple.main-thread
      0   libobjc.A.dylib                    0x9c326d4d objc_msgSend + 29
      1   com.apple.AppKit                   0x965cef49 -[NSConcreteTextStorage attributesAtIndex:longestEffectiveRange:inRange:] + 215
      2   com.apple.AppKit                   0x964e6ed1 -[NSConcreteGlyphGenerator generateGlyphsForGlyphStorage:desiredNumberOfCharacters:glyphIndex:characterIndex:] + 2024
      3   com.apple.AppKit                   0x968b490d -[NSGlyphGenerator(NSGlyphGenPrivate) generateGlyphsForLayoutManager:range:desiredNumberOfCharacters:startingAtGlyphIndex:completedRange:nextGlyphIndex:] + 74
      4   com.apple.AppKit                   0x964f8f2d -[NSLayoutManager(NSPrivate) _fillGlyphHoleForCharacterRange:startGlyphIndex:desiredNumberOfCharacters:] + 527
      5   com.apple.AppKit                   0x964fbae7 _NSFastFillAllGlyphHolesForCharacterRange + 437
      6   com.apple.AppKit                   0x964fb8db -[NSLayoutManager glyphRangeForCharacterRange:actualCharacterRange:] + 82
      7   com.apple.AppKit                   0x964fa656 -[NSLayoutManager(NSPrivate) _fillLayoutHoleForCharacterRange:desiredNumberOfLines:isSoft:] + 670
      8   com.apple.AppKit                   0x964fa1f7 -[NSLayoutManager(NSPrivate) _fillLayoutHoleAtIndex:desiredNumberOfLines:] + 237
      9   com.apple.AppKit                   0x96903b79 +[NSLayoutManager(NSPrivate) _doSomeBackgroundLayout] + 767
      10  com.apple.AppKit                   0x9661109f _NSPostBackgroundLayout + 545
      11  com.apple.CoreFoundation           0x9791547e __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30
      12  com.apple.CoreFoundation           0x979153bd __CFRunLoopDoObservers + 413
      13  com.apple.CoreFoundation           0x978e7c24 __CFRunLoopRun + 1044
      14  com.apple.CoreFoundation           0x978e747c CFRunLoopRunSpecific + 332
      15  com.apple.CoreFoundation           0x978e7328 CFRunLoopRunInMode + 120
      16  com.apple.HIToolbox                0x9058d17f RunCurrentEventLoopInMode + 318
      17  com.apple.HIToolbox                0x90594412 ReceiveNextEventCommon + 168
      18  com.apple.HIToolbox                0x90594356 BlockUntilNextEventMatchingListInMode + 88
      19  com.apple.AppKit                   0x9644ba9c _DPSNextEvent + 678
      20  com.apple.AppKit                   0x9644b306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
      21  com.apple.AppKit                   0x96447675 -[NSApplication run] + 911
      22  com.apple.AppKit                   0x966db261 NSApplicationMain + 1054
      23  com.apple.installer                0x000ba7b8 0xb9000 + 6072
      24  com.apple.installer                0x000ba6b1 0xb9000 + 5809

      Thread 1:
      0   libsystem_kernel.dylib             0x944cba9a __recvfrom + 10
      1   com.apple.installframework         0x00149527 do_log_udp_listen + 397
      2   libsystem_c.dylib                  0x9a806ed9 _pthread_start + 335
      3   libsystem_c.dylib                  0x9a80a6de thread_start + 34

      Thread 2:: Dispatch queue: com.apple.libdispatch-manager
      0   libsystem_kernel.dylib             0x944cc90a kevent + 10
      1   libdispatch.dylib                  0x9570fc58 _dispatch_mgr_invoke + 969
      2   libdispatch.dylib                  0x9570e6a7 _dispatch_mgr_thread + 53

      Thread 3:
      0   libsystem_kernel.dylib             0x944cb83e __psynch_cvwait + 10
      1   libsystem_c.dylib                  0x9a80ae78 _pthread_cond_wait + 914
      2   libsystem_c.dylib                  0x9a80af7b pthread_cond_timedwait_relative_np + 47
      3   com.apple.Foundation               0x927c13f7 -[NSCondition waitUntilDate:] + 427
      4   com.apple.Foundation               0x92787806 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
      5   com.apple.Foundation               0x927876da -[NSConditionLock lockWhenCondition:] + 69
      6   com.apple.installframework         0x00148019 +[IFDTargetController(WorkerThread) _handleTargetRequests] + 58
      7   com.apple.Foundation               0x9278ee59 -[NSThread main] + 45
      8   com.apple.Foundation               0x9278ee09 __NSThread__main__ + 1582
      9   libsystem_c.dylib                  0x9a806ed9 _pthread_start + 335
      10  libsystem_c.dylib                  0x9a80a6de thread_start + 34

      Thread 4:: com.apple.NSURLConnectionLoader
      0   libsystem_kernel.dylib             0x944c9c22 mach_msg_trap + 10
      1   libsystem_kernel.dylib             0x944c91f6 mach_msg + 70
      2   com.apple.CoreFoundation           0x978dec7a __CFRunLoopServiceMachPort + 170
      3   com.apple.CoreFoundation           0x978e7da4 __CFRunLoopRun + 1428
      4   com.apple.CoreFoundation           0x978e747c CFRunLoopRunSpecific + 332
      5   com.apple.CoreFoundation           0x978e7328 CFRunLoopRunInMode + 120
      6   com.apple.Foundation               0x9279b0f8 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
      7   com.apple.Foundation               0x9278ee59 -[NSThread main] + 45
      8   com.apple.Foundation               0x9278ee09 __NSThread__main__ + 1582
      9   libsystem_c.dylib                  0x9a806ed9 _pthread_start + 335
      10  libsystem_c.dylib                  0x9a80a6de thread_start + 34

      Thread 5:: JavaScriptCore::BlockFree
      0   libsystem_kernel.dylib             0x944cb83e __psynch_cvwait + 10
      1   libsystem_c.dylib                  0x9a80ae21 _pthread_cond_wait + 827
      2   libsystem_c.dylib                  0x9a7bb3e0 pthread_cond_timedwait$UNIX2003 + 70
      3   com.apple.JavaScriptCore           0x9231e9dc WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 156
      4   com.apple.JavaScriptCore           0x92512f03 JSC::Heap::blockFreeingThreadMain() + 323
      5   com.apple.JavaScriptCore           0x92512f3f JSC::Heap::blockFreeingThreadStartFunc(void*) + 15
      6   libsystem_c.dylib                  0x9a806ed9 _pthread_start + 335
      7   libsystem_c.dylib                  0x9a80a6de thread_start + 34

      Thread 6:
      0   libsystem_kernel.dylib             0x944cc02e __workq_kernreturn + 10
      1   libsystem_c.dylib                  0x9a808ccf _pthread_wqthread + 773
      2   libsystem_c.dylib                  0x9a80a6fe start_wqthread + 30

      Thread 7:
      0   libsystem_kernel.dylib             0x944cc02e __workq_kernreturn + 10
      1   libsystem_c.dylib                  0x9a808ccf _pthread_wqthread + 773
      2   libsystem_c.dylib                  0x9a80a6fe start_wqthread + 30

      Thread 8:
      0   libsystem_kernel.dylib             0x944cc02e __workq_kernreturn + 10
      1   libsystem_c.dylib                  0x9a808ccf _pthread_wqthread + 773
      2   libsystem_c.dylib                  0x9a80a6fe start_wqthread + 30

      Thread 9:
      0   libsystem_kernel.dylib             0x944cc02e __workq_kernreturn + 10
      1   libsystem_c.dylib                  0x9a808ccf _pthread_wqthread + 773
      2   libsystem_c.dylib                  0x9a80a6fe start_wqthread + 30

      Thread 10 Crashed:
      0   com.apple.CoreFoundation           0x979f1a57 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
      1   libobjc.A.dylib                    0x9c333149 objc_exception_throw + 155
      2   com.apple.CoreFoundation           0x97959369 +[NSException raise:format:arguments:] + 137
      3   com.apple.Foundation               0x9280a2d2 -[NSAssertionHandler handleFailureInFunction:file:lineNumber:description:] + 101
      4   com.apple.datadetectors            0x9acb8540 -[NSScrollView(DDHighlightsExtension) dd_highlightsViews] + 182
      5   com.apple.datadetectors            0x9acb8364 newTile + 111
      6   com.apple.AppKit                   0x9657b758 -[NSScrollView _tileWithoutRecursing] + 42
      7   com.apple.AppKit                   0x9657ea39 -[NSScrollView reflectScrolledClipView:] + 257
      8   com.apple.datadetectors            0x9acb8787 newReflectScrolledClipView + 44
      9   com.apple.AppKit                   0x9657fcef -[NSClipView _selfBoundsChanged] + 668
      10  com.apple.AppKit                   0x9657f66d -[NSClipView setBoundsOrigin:] + 90
      11  com.apple.AppKit                   0x9657f554 -[NSClipView setDocumentView:] + 503
      12  com.apple.AppKit                   0x9656133f -[NSCustomView nibInstantiateWithObjectInstantiator:] + 870
      13  com.apple.AppKit                   0x9645f68a -[NSIBObjectData instantiateObject:] + 271
      14  com.apple.AppKit                   0x9645e859 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 349
      15  com.apple.AppKit                   0x96454992 loadNib + 380
      16  com.apple.AppKit                   0x96453d79 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 235
      17  com.apple.AppKit                   0x96453c83 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
      18  com.apple.InstallerPlugins         0x0011a70f -[InstallerSection(Private) _loadMainNib] + 667
      19  com.apple.installer                0x000d9d8c 0xb9000 + 134540
      20  com.apple.Foundation               0x9278ee59 -[NSThread main] + 45
      21  com.apple.Foundation               0x9278ee09 __NSThread__main__ + 1582
      22  libsystem_c.dylib                  0x9a806ed9 _pthread_start + 335
      23  libsystem_c.dylib                  0x9a80a6de thread_start + 34

      Thread 10 crashed with X86 Thread State (32-bit):
        eax: 0x00000001  ebx: 0xac971544  ecx: 0x00000001  edx: 0x00000000
        edi: 0x7a24bba0  esi: 0x9c3330bf  ebp: 0xb0511d88  esp: 0xb0511d80
         ss: 0x00000023  efl: 0x00000282  eip: 0x979f1a57   cs: 0x0000001b
         ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
        cr2: 0x0c4e1000
      Logical CPU: 3

      Binary Images:
         0xb9000 -    0xe5fff  com.apple.installer (5.0 - 530) /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
         0xf6000 -    0xfafff  JavaLaunching (??? - ???) <16FEC27E-4581-3455-82DD-59822B51E055> /System/Library/PrivateFrameworks/JavaLaunching.framework/Versions/A/JavaLaunching
        0x101000 -   0x10eff9  com.apple.PackageKit.PackageUIKit (2.0.2 - 169) /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit.framework/Versions/A/PackageUIKit
        0x119000 -   0x12dfff  com.apple.InstallerPlugins (5.0 - 530) <78742B73-6638-3372-9484-D97C31FD422D> /System/Library/Frameworks/InstallerPlugins.framework/Versions/A/InstallerPlugins
        0x13d000 -   0x1f2fff  com.apple.installframework (600 - 686.3) /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
      0x5d39000 -  0x5d4dffb +com.yourcompany.Personalization (4.0 - 2.0) <089BE0C3-96A1-C564-0A6B-F8ABB3D23B1F> /tmp/*/Personalization.bundle/Contents/MacOS/Personalization
      0x5d65000 -  0x5d75ff3 +com.yourcompany.Post_Installation (4.0 - 2.0) <5E3DAFDC-6BA9-8964-3DBA-027F48F8C2C1> /tmp/*/Post Installation.bundle/Contents/MacOS/Post Installation
      0x9e22000 -  0x9e27ffe  libgermantok.dylib (??? - ???) <65E863B8-2504-344C-B608-4F7B4C0F28AD> /usr/lib/libgermantok.dylib
      0xa3f7000 -  0xa3fcfe2  libcldcpuengine.dylib (1.50.69 - compatibility 1.0.0) <57256969-D8B2-3B02-9425-25E719AAF478> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
      0xa403000 -  0xa405fff  libCoreFSCache.dylib (??? - ???) <17698E23-65F8-30AF-9C05-7E6172E52656> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache.dylib
      0xa41d000 -  0xa41dff3 +cl_kernels (??? - ???) cl_kernels
      0xa41f000 -  0xa4c0ff7  unorm8_bgra.dylib (1.50.69 - compatibility 1.0.0) <7A0427BD-4FB5-3F4E-A7F8-F760AD944283> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra.dylib
      0xc64a000 -  0xc64cff7 +de.danholt.FritzCMPlugin (??? - 55) <66FB04CA-8433-ABED-7199-E37AFCD860F2> /Users/USER/Library/Contextual Menu Items/FritzCMPlugin.plugin/Contents/MacOS/FritzCMPlugin
      0x8feb8000 - 0x8feeaaa7  dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
      0x9001c000 - 0x90038ff5  com.apple.GenerationalStorage (1.0 - 126.1) /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
      0x900a8000 - 0x902d1ffb  com.apple.QuartzComposer (5.0 - 236.3) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
      0x902d2000 - 0x903caff7  libFontParser.dylib (??? - ???) <8C069D3D-534F-3EBC-8035-A43E2B3A431A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
      0x903cb000 - 0x903d3ff3  liblaunch.dylib (392.35.0 - compatibility 1.0.0) <5FF5F6DE-32EE-3DEC-9DC4-2BC1D5797C82> /usr/lib/system/liblaunch.dylib
      0x903d4000 - 0x90469ff7  com.apple.LaunchServices (480.27.1 - 480.27.1) <8BFE799A-7E35-3834-9403-20E5ADE015D0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
      0x9046a000 - 0x904d1fff  libc++.1.dylib (19.0.0 - compatibility 1.0.0) <3AFF3CE8-14AE-300F-8F63-8B7FB9D4DA96> /usr/lib/libc++.1.dylib
      0x904fd000 - 0x9058afe7  libvMisc.dylib (325.4.0 - compatibility 1.0.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
      0x9058b000 - 0x908cfffb  com.apple.HIToolbox (1.8 - ???) <9540400F-B432-3116-AEAD-C1FBCFE67E73> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
      0x908d0000 - 0x9099ffff  com.apple.ImageIO.framework (3.1.1 - 3.1.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
      0x909a0000 - 0x909cbfff  com.apple.GSS (2.1 - 2.0) /System/Library/Frameworks/GSS.framework/Versions/A/GSS
      0x909cc000 - 0x909f9ff7  com.apple.securityinterface (5.0 - 55007) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
      0x909fa000 - 0x90a9efff  com.apple.QD (3.40 - ???) <3881BEC6-0908-3073-BA44-346356E1CDF9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
      0x90ad6000 - 0x90b31ff3  com.apple.Symbolication (1.3 - 91) <4D12D2EC-5010-3958-A205-9A67E972C76A> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
      0x90cc8000 - 0x90ceaffe  com.apple.framework.familycontrols (3.0 - 300) <6B0920A5-3971-30EF-AE4C-5361BB7199EB> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
      0x90ceb000 - 0x91366fe5  com.apple.CoreAUC (6.11.04 - 6.11.04) /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
      0x91367000 - 0x91367fff  com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
      0x91368000 - 0x913d7fff  com.apple.Heimdal (2.1 - 2.0) /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
      0x913d8000 - 0x91401fff  com.apple.shortcut (2.1 - 2.1) /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
      0x91402000 - 0x91554fff  com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
      0x91555000 - 0x91555fff  com.apple.Carbon (153 - 153) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
      0x91556000 - 0x915b8ff3  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <266CE9B3-526A-3C41-BA58-7AE66A3B15FD> /usr/lib/libstdc++.6.dylib
      0x915b9000 - 0x9161dfff  com.apple.framework.IOKit (2.0 - ???) <8DAF4991-7359-3D1B-AC69-3CBA797D1E3C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
      0x9161e000 - 0x91629fff  libkxld.dylib (??? - ???) /usr/lib/system/libkxld.dylib
      0x91648000 - 0x9171fff6  com.apple.QuickLookUIFramework (3.1 - 500.10) <1E4CDD9B-BF13-375A-AC74-0943F9DA8648> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/Versions/A/QuickLookUI
      0x91721000 - 0x91762ff7  com.apple.CoreMedia (1.0 - 705.61) <75CC7ECC-8D62-3BA3-BD9B-D5E7FA82EC2D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
      0x91763000 - 0x91791fe7  libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <30189C33-6ADD-3142-83F3-6114B1FC152E> /usr/lib/libSystem.B.dylib
      0x91792000 - 0x917e3ff3  com.apple.CoreMediaIO (210.0 - 3180) <6C9974AD-CA84-3C49-B55E-0496B675DBA1> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
      0x917e4000 - 0x917e4fff  com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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      0x98dec000 - 0x98e0bfff  com.apple.RemoteViewServices (1.3 - 44) <243F16F3-FFFE-3E81-A969-2EC947A11D89> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
      0x98e0c000 - 0x98e6dffb  com.apple.audio.CoreAudio (4.0.2 - 4.0.2) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
      0x98e6e000 - 0x98ecbffb  com.apple.htmlrendering (76 - 1.1.4) <409EF0CB-2997-369A-9326-BE12436B9EE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
      0x98ecc000 - 0x98f02ff4  com.apple.LDAPFramework (3.1 - 120.2) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
      0x98f03000 - 0x98f5cfff  com.apple.HIServices (1.11 - ???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
      0x98fb8000 - 0x98fbaff9  com.apple.securityhi (4.0 - 1) <39157216-5E43-392A-AE3F-716726D8C8BF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
      0x98fbb000 - 0x999dbfff  com.apple.WebCore (7534.53 - 7534.53.11) <1A48798F-7E15-3792-9CA2-8661F49669AB> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
      0x999dc000 - 0x999ddff4  libremovefile.dylib (21.1.0 - compatibility 1.0.0) <6DE3FDC7-0BE0-3791-B6F5-C15422A8AFB8> /usr/lib/system/libremovefile.dylib
      0x999de000 - 0x999eeff7  libCRFSuite.dylib (??? - ???) <94E040D2-2769-359A-A21B-DB85FCB73BDC> /usr/lib/libCRFSuite.dylib
      0x999ef000 - 0x99a2bffa  libGLImage.dylib (??? - ???) <05B36DC4-6B90-33E6-AE6A-10CAA1B70606> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
      0x99d3a000 - 0x99e2aff1  libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
      0x99e5e000 - 0x99e6bfff  com.apple.HelpData (2.1.2 - 72) <37D51522-EDED-38BC-9412-3224ED91A078> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
      0x99e6c000 - 0x99e95ffe  com.apple.opencl (1.50.69 - 1.50.69) <44120D48-00A2-3C09-9055-36D309F1E7C9> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
      0x99e96000 - 0x99eacffe  libxpc.dylib (77.18.0 - compatibility 1.0.0) /usr/lib/system/libxpc.dylib
      0x99ead000 - 0x99eaefff  com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
      0x99eaf000 - 0x99eb0fff  libDiagnosticMessagesClient.dylib (??? - ???) /usr/lib/libDiagnosticMessagesClient.dylib
      0x99eb1000 - 0x99eb8ff8  libCGXCoreImage.A.dylib (600.0.0 - compatibility 64.0.0) <8CBED8FC-BF9A-316D-8B47-32336263BE68> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
      0x99ecb000 - 0x99ed4fff  libc++abi.dylib (14.0.0 - compatibility 1.0.0) /usr/lib/libc++abi.dylib
      0x99ed5000 - 0x99ee3fff  libz.1.dylib (1.2.5 - compatibility 1.0.0) /usr/lib/libz.1.dylib
      0x9a57d000 - 0x9a5b3ff7  com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
      0x9a5b4000 - 0x9a7a9ff7  com.apple.CoreData (104.1 - 358.13) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
      0x9a7aa000 - 0x9a875fff  libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <1B0A12B3-DAFA-31E2-8F82-E98D620E4D72> /usr/lib/system/libsystem_c.dylib
      0x9a884000 - 0x9a894fff  com.apple.login (1.0 - 1) /System/Library/PrivateFrameworks/login.framework/Versions/A/login
      0x9a895000 - 0x9a898ff7  libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <7F6C14CC-0169-3F1B-B89C-372F67F1F3B5> /usr/lib/system/libcompiler_rt.dylib
      0x9a9e3000 - 0x9a9ecffb  com.apple.DisplayServicesFW (2.5.2 - 317) <02BD6AF3-F355-3F68-9DC2-2DA28CE27682> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
      0x9a9ed000 - 0x9aa0fff1  com.apple.PerformanceAnalysis (1.10 - 10) /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
      0x9aa80000 - 0x9aa83ffd  libCoreVMClient.dylib (??? - ???) <2D135537-F9A6-33B1-9B01-6ECE7E929C00> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
      0x9aa84000 - 0x9aafcff8  com.apple.CorePDF (3.1 - 3.1) <0074267B-F74A-30FC-8508-A14C821F0771> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
      0x9aafd000 - 0x9ab08ffc  com.apple.bsd.ServiceManagement (2.0 - 2.0) <92C8B5DE-ACAB-36DF-9CA8-F113A28C4B20> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
      0x9ab09000 - 0x9ab17ff7  libxar-nossl.dylib (??? - ???) <5BF4DA8E-C319-354A-967E-A0C725DC8BA3> /usr/lib/libxar-nossl.dylib
      0x9ab3c000 - 0x9ab40ffa  libcache.dylib (47.0.0 - compatibility 1.0.0) <56256537-6538-3522-BCB6-2C79DA6AC8CD> /usr/lib/system/libcache.dylib
      0x9ab49000 - 0x9abcaff2  com.apple.PackageKit (2.0.2 - 169) /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
      0x9abcb000 - 0x9abcdffb  libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
      0x9abce000 - 0x9abd9ffc  com.apple.NetAuth (3.1 - 3.1) /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
      0x9abda000 - 0x9abdeff3  libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
      0x9ac39000 - 0x9ac3cffc  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
      0x9ac3d000 - 0x9acb3fff  com.apple.Metadata (10.7.0 - 627.28) <71AC8DA5-FA89-3411-A97C-65B6129E97BD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
      0x9acb4000 - 0x9acd9fff  com.apple.datadetectors (3.2 - 172.5) <6BD9F9AE-88BE-34B5-B951-181CE0662499> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetectors
      0x9acda000 - 0x9aceafff  com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
      0x9ad1e000 - 0x9ad22fff  com.apple.CommonPanels (1.2.5 - 94) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
      0x9ad23000 - 0x9ad64ff9  libcurl.4.dylib (7.0.0 - compatibility 7.0.0) /usr/lib/libcurl.4.dylib
      0x9ad65000 - 0x9ad98fef  libtidy.A.dylib (??? - ???) /usr/lib/libtidy.A.dylib
      0x9ad99000 - 0x9ade1ff7  com.apple.SystemConfiguration (1.11.2 - 1.11) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
      0x9ade2000 - 0x9aec3ff3  com.apple.backup.framework (1.3.1 - 1.3.1) <2CFEC368-F3FA-33C2-A821-336ACBAB0D35> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
      0x9aec4000 - 0x9afa7ff7  libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) /usr/lib/libcrypto.0.9.8.dylib
      0x9afac000 - 0x9b028ff0  com.apple.PDFKit (2.6.2 - 2.6.2) <5DC1CC0B-4F92-397F-98E3-5A5A9EB2CC5F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
      0x9b029000 - 0x9b02aff0  libunc.dylib (24.0.0 - compatibility 1.0.0) <2F4B35B2-706C-3383-AA86-DABA409FAE45> /usr/lib/system/libunc.dylib
      0x9b02b000 - 0x9b07affb  com.apple.AppleVAFramework (5.0.14 - 5.0.14) <71C9D388-E607-3DB4-9FD3-FC918EB4A835> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
      0x9b07b000 - 0x9b07bfff  com.apple.Cocoa (6.6 - ???) <5FAFE73E-6AF5-3D09-9191-0BDC8C6875CB> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
      0x9b07c000 - 0x9b37efff  com.apple.CoreServices.CarbonCore (960.20 - 960.20) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
      0x9b37f000 - 0x9b3bcff7  libcups.2.dylib (2.9.0 - compatibility 2.0.0) <4508AABD-EDA8-3BF7-B03A-978D2395C9A8> /usr/lib/libcups.2.dylib
      0x9b41c000 - 0x9b45ffff  com.apple.MediaKit (12 - 589) /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
      0x9b460000 - 0x9b468ff5  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) /usr/lib/system/libcopyfile.dylib
      0x9b469000 - 0x9b551fff  libxml2.2.dylib (10.3.0 - compatibility 10.0.0) /usr/lib/libxml2.2.dylib
      0x9b552000 - 0x9b7c5ff7  com.apple.CoreImage (7.93 - 1.0.1) <88FEFE5B-83A9-3CD9-BE2E-DB1E0553EBB0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
      0x9b7c6000 - 0x9b8d6fe7  libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <34E1E3CC-7B6A-3B37-8D07-1258D11E16CB> /usr/lib/libsqlite3.dylib
      0x9b8d7000 - 0x9baf2ff7  com.apple.imageKit (2.1.1 - 1.0) <3A523A4F-BE07-35B1-9A41-523FD27C14D4> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
      0x9baf3000 - 0x9beadffb  com.apple.SceneKit (2.2 - 125.3) /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
      0x9beae000 - 0x9beefff6  com.apple.DiskManagement (4.2.1 - 509.1) /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManagement
      0x9bef0000 - 0x9bf7affb  com.apple.SearchKit (1.4.0 - 1.4.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
      0x9bf7b000 - 0x9bf82ffd  com.apple.NetFS (4.0 - 4.0) /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
      0x9bf83000 - 0x9bf96ffb  com.apple.MultitouchSupport.framework (220.62.1 - 220.62.1) /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
      0x9bf97000 - 0x9bfa2ffb  com.apple.speech.recognition.framework (4.0.19 - 4.0.19) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
      0x9c010000 - 0x9c01bff4  com.apple.CrashReporterSupport (10.7.3 - 349) /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
      0x9c01c000 - 0x9c031ff7  com.apple.ImageCapture (7.0 - 7.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
      0x9c032000 - 0x9c15eff9  com.apple.CFNetwork (520.3.2 - 520.3.2) <58021CA7-0C91-3395-8278-8BD76E03BDCB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
      0x9c165000 - 0x9c16affd  libGFXShared.dylib (??? - ???) <179E77CE-C72C-3B5F-8F1E-3901517C24BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
      0x9c16b000 - 0x9c31fff3  libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <6AD14A51-AEA8-3732-B07B-DEA37577E13A> /usr/lib/libicucore.A.dylib
      0x9c320000 - 0x9c3f6aab  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylib
      0x9c3f7000 - 0x9c418fff  com.apple.framework.internetaccounts (1.2 - 3) /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/InternetAccounts
      0x9c44e000 - 0x9c4c2fff  com.apple.CoreSymbolication (2.2 - 73.2) /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
      0x9c4c3000 - 0x9c4c3fff  com.apple.quartzframework (1.5 - 1.5) <49B5CA00-083A-3D4A-9A68-4759A5CC35A6> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
      0x9c5f3000 - 0x9c5feff3  libCSync.A.dylib (600.0.0 - compatibility 64.0.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
      0x9c5ff000 - 0x9c5ffff0  com.apple.ApplicationServices (41 - 41) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
      0x9c600000 - 0x9c60eff7  libxar.1.dylib (??? - ???) <9BD02F7B-6688-3504-B53E-4158F61C1249> /usr/lib/libxar.1.dylib
      0x9c60f000 - 0x9c696fff  com.apple.print.framework.PrintCore (7.1 - 366.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
      0x9c697000 - 0x9ca99ff6  libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
      0x9caa5000 - 0x9caa9ffb  libutil.dylib (??? - ???) /usr/lib/libutil.dylib
      0x9caaa000 - 0x9caaafff  com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
      0x9caab000 - 0x9cad3ff7  libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <5158C760-D168-3842-AAE0-3B146B3537A7> /usr/lib/libxslt.1.dylib
      0x9caee000 - 0x9cafcff7  com.apple.AppleFSCompression (37 - 1.0) /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
      0x9cafd000 - 0x9cb2cff7  libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
      0x9cb2d000 - 0x9ce70fff  com.apple.MediaToolbox (1.0 - 705.61) /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox

      External Modification Summary:
        Calls made by other processes targeting this process:
          task_for_pid: 9
          thread_create: 0
          thread_set_state: 0
        Calls made by this process:
          task_for_pid: 0
          thread_create: 0
          thread_set_state: 0
        Calls made by all processes on this machine:
          task_for_pid: 399
          thread_create: 1
          thread_set_state: 0

      VM Region Summary:
      ReadOnly portion of Libraries: Total=190.5M resident=71.1M(37%) swapped_out_or_unallocated=119.4M(63%)
      Writable regions: Total=180.2M written=6772K(4%) resident=29.8M(17%) swapped_out=0K(0%) unallocated=150.4M(83%)

      REGION TYPE                      VIRTUAL
      ===========                      =======
      ATS (font support)                 31.9M
      ATS (font support) (reserved)         4K        reserved VM address space (unallocated)
      CG backing stores                  2816K
      CG image                             12K
      CG raster data                      164K
      CG shared images                   3384K
      CoreGraphics                          8K
      CoreImage                             4K
      CoreServices                       3676K
      JS JIT generated code                80K
      JS VM register file                4096K
      JS garbage collector                176K
      MALLOC                             46.2M
      MALLOC guard page                    32K
      Memory tag=240                        4K
      Memory tag=242                       12K
      OpenCL                                8K
      SQLite page cache                   192K
      Stack                              69.1M
      VM_ALLOCATE                        81.9M
      __CI_BITMAP                          80K
      __DATA                             9964K
      __DATA/__OBJC                       184K
      __IMAGE                             528K
      __IMPORT                             12K
      __LINKEDIT                         42.4M
      __OBJC                             3188K
      __OBJC/__DATA                        64K
      __PAGEZERO                            4K
      __RC_CAMERAS                        244K
      __TEXT                            148.1M
      __UNICODE                           544K
      mapped file                       112.8M
      shared memory                      17.3M
      shared pmap                        6120K
      ===========                      =======
      TOTAL                             584.5M
      TOTAL, minus reserved VM space    584.5M

      Model: MacBookAir4,2, BootROM MBA41.0077.B0F, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, SMC 1.73f63
      Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
      Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
      Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.100.98.75.19)
      Bluetooth: Version 4.0.3f12, 2 service, 11 devices, 1 incoming serial ports
      Network Service: Wi-Fi, AirPort, en0
      Network Service: Parallels Shared #0, Ethernet, vnic0
      Network Service: Parallels Host-Only #1, Ethernet, vnic1
      Serial ATA Device: APPLE SSD SM256C, 251 GB
      USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0xfa200000 / 3
      USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
      USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
      USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0xfa113000 / 6
      USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024d, 0xfa120000 / 4
      USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
      USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0xfd110000 / 3

      2012-03-21_00-08-14.png

        • 1. Re: Unable to install FM Pro 11 on MAC OSX Lion
          user15307

          Rolf Schröder,

          Thank you for posting.

          To understand the reason you are unable to install FileMaker Pro 11 on your Mac, I need more details.  

          The error message in your screenshot is generated by OS X, so initially, please tell me more about your configuration and what you have tried.

          1. Can you verify that there are no other programs running during the installation?

          2. Is the the minimum requirement of 2 GB of RAM being met?

          3. Are there any other messages displayed prior to the unexpected quit of FileMaker Pro?

          4. Have you had a trial (or previous) version of FileMaker Pro installed?

          5. Have you tried downloading the installer again?

          Any additional information unique to your Mac OS X installation may assist in discovering the source of the issue.

          TSTuatara

          FileMaker, Inc.

          • 2. Re: Unable to install FM Pro 11 on MAC OSX Lion
            rolfschroeder

            Thank you for your response.

            ad 1: Yes, no other programs are running.

            ad 2: It's a brand new MacBook Air with 4GB of RAM.

            ad 3: There are no other messages displayed. The installer just crashes.

            ad 4: Yes, I have had installed a trial version, but removed it according to the instructions on your website.

            ad 5: Yes, but with no success.

            Looking forward to hear from you again!