2 Replies Latest reply on Apr 21, 2015 12:36 PM by JamesLedgard

    Unable to play audio or video files on the desktop filemaker pro but can on mobile filemaker go

    JamesLedgard

      Summary

      Unable to play audio or video files on the desktop filemaker pro but can on mobile filemaker go

      Product

      FileMaker Pro

      Version

      13

      Operating system version

      OSX

      Description of the issue

      Only using the trial software currently and only used it for 48 hours.

      Can load videos and audio from my phone and listen/watch them on my phone. However a MP4 or QMOV icon shows on the desktop version of FM Pro but I'm unable to play them.

      It seems I can upload onto the desktop and see them on my phone but not in the reverse.

      Steps to reproduce the problem

      Upload audio or movie on FM Go but can't review or download on FM Pro

      Expected result

      Be able to listen/view and download audio/video files from FM Pro

      Actual result

      Unable to

      Exact text of any error message(s) that appear

      Nil

      Configuration information

      I haven't paid for FM Pro yet. Still using trial software but would like to make sure all the features I need work first.

      Workaround

      Nil

      FM_Pro.jpg