3 Replies Latest reply on Oct 12, 2011 8:58 AM by TSGal

    Unable to print with Lion and FM 11.0.4

    JonvanderRaadt

      Summary

      Unable to print with Lion and FM 11.0.4

      Product

      FileMaker Pro

      Version

      11.0.0

      Operating system version

      10.7.1

      Description of the issue

      Trying to print a record comes out blank either to a printer or to preview.  Printing from other apps is fine

      Steps to reproduce the problem

      choose a record and print

      Expected result

      output

      Actual result

      blank page

      Exact text of any error message(s) that appear

      no errors

      Workaround

      none

        • 1. Re: Unable to print with Lion and FM 11.0.4
          philmodjunk

          Just to clarify, did you print by selecting print form the file menu or was there a button on your layout that you clicked to print it?

          Did you test this from just a single layout in a single file or have you tried this with other files and other layouts within the same file? (That can rule out issues with your file or a specific layout.)

          • 2. Re: Unable to print with Lion and FM 11.0.4
            JonvanderRaadt

            It was only one layout and was print from the file menu.

            • 3. Re: Unable to print with Lion and FM 11.0.4
              TSGal

              Jon van der Raadt:

              Thank you for your post.

              Can you describe the Layout in greater detail?  That is, does it contain a Header?  Title Header?  Sub-Summary Parts?  Body?

              What are the measurements of those parts?

              If you have a large Sub-Summary part without the table being sorted, it could account for a blank page.

              Is the output one page?  If there are multiple pages, does information display on subsequent pages in Preview?

              If you create a new layout that resembles the original layout (do not use the duplicate command to duplicate the layout), does it work?

              Any other information you can provide may help narrow down the possible cause.

              TSGal
              FileMaker, Inc.