1 Reply Latest reply on May 5, 2011 10:04 AM by TSBear

    Unknown error

    KadirKaleli

      Summary

      Unknown error

      Product

      FileMaker Server

      Version

      11 v3

      Operating system version

      Mac OS X 10.6.7

      Description of the issue

      I installed the 11.0v3 update for FMSA. After installation, fmp admin consol does not work. Files running, but consol is not running. What can i do?

      error.jpg

        • 1. Re: Unknown error

          Kadir Kaleli:

          Thanks for posting!

          Is this a new installation? Were you able to access the admin console prior to installing the v3 update?

          Let's start by restarting the admin server. Open the Terminal app from /Applications/Utilities and run the following command:

          fmsadmin restart adminserver

          Once done, attempt to load the admin console again. If it still fails, we'll want to clear the Java cache next. Open the Java Preferences app from /Applications/Utilities, select the Network tab and click the Delete Files button. In the resulting dialog, make sure that Applications and Applets is checked and click OK.

          If the admin console still fails to launch after that, disable all network cards through System Prefences -> Network, reboot and attempt launching with the NICs disabled. If it launches successfully, you should be able to reenable them and continue using the admin console.

          TSBear
          FileMaker, Inc.