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Up arrow (character 173) not printing after update KB968869 installed

Question asked by TonySmith on Jun 30, 2012

Summary

Up arrow (character 173) not printing after update KB968869 installed

Product

FileMaker Server

Version

11

Operating system version

Windows XP

Description of the issue

I have a problem where the up arrow in the symbol font will not print an 'up' arrow in reports. My predecessor(jbrines) identified Microsoft Update KB958869 as the culprit and corresponded with you guys back in September 2010 regarding this issue.

We've been getting around it by using an XP machine, which hasn't been subjected to this particular update.  However, during the Summer we will be migrating the whole school to Server 2008 R2 and Windows 7 desktops. I've already tried printing reports from my Windows 7 machine and the problem persists!

If we install v.12 of both the server and client software, would you expect this problem to be resolved????

Workaround

Use XP machine without the identified update applied............

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