UPDATE of 10.0v3 problems with contact file
Just downloaded update, went to open my Contacts Manager file and all the data is gone? Do a seach and find no other file. Using a Mac 10.5.8. Any ideas of what happened to my file? Looks like the update just replace the file with a new file.
hawaiicolors:
No, the update would not discard an old file. If the original file cannot be opened, then it may be damaged. Try a Recover on the file.
1. Launch FileMaker Pro
2. Without opening any database file, pull down the File menu and select "Recover..."
3. Select the Contacts Manager.fp7 file
4. Leave the default name of "Contacts Manager Recovered.fp7" and click "Save".
5. When finished, and hopefully it completes, open the "Contacts Manager Recovered.fp7" file.
TSGal
FileMaker, Inc.
hawaiicolors:
Sorry to hear that. The file was too damaged to retrieve the data.
I assume you don't have a backup.
TSGal
FileMaker, Inc.
hawaiicolors:
Does the backed up disk contain the same information that we tried to recover? If not, then use Recover on that file.
A file can be damaged in a number of ways. Power spikes, wrong information written to the file, the directory pointing to a wrong partition on the hard drive, applications interrupting other applications, etc.
TSGal
FileMaker,Inc.
I have found the file on the back up disk, I was able to open it once. I saved a copy with a new name, went to open it and it ask for a password- I put in every password I have used and it would not open. I then went back to the disk that had the Contact file, tried to open it and again it ask for a password.
Is ther anyway I can get this file open?
The file was saved in the Filemaker Pro 8 file. I even opened, 8 and I get a "guest" name asking for password.
Any help is greatly appreciated.
hawaiicolors:
Thank you for your post.
The update does not touch any of the data files. It only updates the application.
If you have Time Machine, restore the file prior to the time you updated.
Are there any other FileMaker files where the data was removed?
TSGal
FileMaker, Inc.