9 Replies Latest reply on Feb 16, 2012 4:11 AM by gri

    Update to FMP 11.3 Failed "Couldn't Find a Valid Copy of FMP 11"

    MacGrandma

      Summary

      Update to FMP 11.3 Failed "Couldn't Find a Valid Copy of FMP 11"

      Version

      11.2 (updating to 11.3)

      Operating system version

      OS X 10.6.6

      Description of the issue

      The updater to 11.3 failed.  An error message to the effect a Valid Copy of FMP 11 couldn't be found.  Based on an earlier update error, I searched for a former FMP_Updater folder, but none exists.

      Steps to reproduce the problem

      Reran the updater

      Expected result

      I expected an update

      Actual result

      Got the same message as above

      Exact text of any error message(s) that appear

      A valid copy of FileMaker 11 could not be found.

      Configuration information

      Nothing is unusual in my install of 11.2