AnsweredAssumed Answered

Updater 11.0.3

Question asked by DanielSettles on Aug 23, 2011
Latest reply on Jan 28, 2014 by JohnDCCIU

Summary

Updater 11.0.3 & 11.0.4 Can't Fine Valid FM 11 Copy

Product

FileMaker Pro

Version

11

Operating system version

Mac OS X 10.7 Lion

Description of the issue

Nightmare trying to update FMP v 11.0.2 (from DVD disc) to 11.0.3 and to 11.0.4.  Every time an error message appears "Can't find valid copy of FileMaker Pro 11." 
Tried many many many fixes.

Steps to reproduce the problem

Attemp to install the updater

Expected result

should install OK

Actual result

Fails to install.  Can't find Valid FM Pro 11 copy error.

Exact text of any error message(s) that appear

Can't find valid copy of FileMaker Pro 11

Configuration information

MacPro tower 2.66 ID1.1, 6 GB RAM,

Workaround

After many many many different steps tried when attempting update from 11.0.2 to 11.0.3, turning off Spotlight indexing, restarting, then turning indexing back on resulted in allowing a successful update from 11.0.2 to 11.0.3. 
Now, update from 11.0.3 to 11.0.4 fails in new user account, fails after disabling indexing in Terminal, fails after trying the 11.0.3 trial and modifying the Assisted Installer.txt file. 
Still running ver. 11.0.3.

Outcomes