upgrades our Mac to 10.8 (clean sweep). backed up database on Lacie. When we reinstalled our FMPro11 Adv and opened the database. We no longer have admin privileges. We used the same master user name and password and is a read only status.
Operating system version
Description of the issue
The files are now all read only. When we try to edit states no privilege. The "manage" link in file pull down is greyed out. Attempted several re-installs using the same username/passwords we used before upgrade. Called customer service, no help. Is there a way to crack thru the greyed out "Admin" and password to access the data to edit? Or is there a way to recover the data with out redoing 7 years worth of data input?
All the back ups can be opened but, nothing is able to edit.
Steps to reproduce the problem
- tried re-installs
-tried all user names/passwords that worked to access in past
Exact text of any error message(s) that appear
Your access privileges do not allow you to perform this action.