AnsweredAssumed Answered

User authentication requires FileMaker user

Question asked by TWE on May 12, 2015
Latest reply on May 12, 2015 by disabled_ntaylor

Summary

User authentication requires FileMaker user

Product

FileMaker Pro

Version

12

Operating system version

Windows 7

Description of the issue

I'm changing a FileMaker database so there is an external adnin group that has full access. After that user is created, deactivate the FileMaker user(s) that have full access. Click the 'OK' button to exit the File -> Manage -> Security settings and see this message:

  There are no active FileMaker accounts that use the Full Access
  privilege set. There must be one account like this. Create a
  new account or modify an existing account to use the Full
  Access privilege set.

I have an account that has Full Access, it is just not a FileMaker account.
I suspect that this is a holdover from the days before FileMaker Server could authentication against an external server.

Steps to reproduce the problem

(0) The FileMaker server can authenticate against an external server.

(1) Open Remote to open any remote database using an account that has full access.

(2) Go to File -> Manage -> Security settings.

(3) Create a new user
    (a) specify external authentication

    (b) Specify a group (with users) in the external authentication server

    (c) Specify full access.

    (d) Click OK

(4) Disable the FileMaker authenticated users with full access.

(5) Click OK

Expected result

There is an account that has full access, so this should be allowed.

Actual result

Got the error message described below.

Exact text of any error message(s) that appear

There are no active FileMaker accounts that use the Full Access
privilege set. There must be one account like this. Create a
new account or modify an existing account to use the Full
Access privilege set.

Workaround

Create a dummy active FileMaker user with full access and a very long password that will never be used.

Outcomes