AnsweredAssumed Answered

Version 12.3 Update Won't Install

Question asked by tonyberber on Oct 30, 2012
Latest reply on Oct 31, 2012 by tonyberber

Summary

Version 12.3 Update Won't Install

Product

FileMaker Pro

Version

12

Operating system version

OS 10.8.2

Description of the issue

I tried to update FM Pro to 12.3, but it won't install -- the error message is: 'the update cannot occur because you have selected a device which has not been file indexed. Enable indexing via the mdutil system utility.'

However, FM is installed on my Mac Pro HD which is indexed (Spotlight is working fine).

Steps to reproduce the problem

Download from the link:

'FileMaker Pro 12.0v3 and FileMaker Pro 12.0v3 Advanced Updater'

on:

http://www.filemaker.com/support/downloads/

Expected result

Update installs.

Actual result

Update fails to install.

Exact text of any error message(s) that appear

'the update cannot occur because you have selected a device which has not been file indexed. Enable indexing via the mdutil system utility.'

Screen_Shot_2012-10-30_at_9.30.31_AM.png

Outcomes